Victim Services Specialist II (PROMOTIONAL)

This posting is only open to current, full‑time, regular (non‑probationary) employees of the Louisville Metro Police Department. Responsibilities Serves as a first point of contact to victims of crime who experience trauma and provides education on the complexities of the criminal justice process. Provides a continuum of victim support from crisis through investigation and judicial processes within a law enforcement environment. Works a high percentage of complex cases. Represents the Victim Services Unit and the Louisville Metro Police Department as a liaison to internal and external partners. Provides emotional, physical, financial, and practical support to victims of crime. Provides access to criminal justice system and support agencies. Maintains case files with documented case notes and services. Provides training to police officers, academy personnel, or any other relevant groups. Provides public information to various agencies, departments and civilian groups as requested to enhance the public's awareness of services afforded by the Victim Services Unit. Acts as a liaison between victims, police officers/detectives, county attorneys, county victim advocates, commonwealth attorneys, commonwealth victim advocates, and community‑based agencies. Reviews new cases, identifies victim needs, develops a plan to address identified needs, and maintains accurate, confidential records and case management reports. Maintains contact and communication with victims and witnesses during investigation, prosecution, and judicial proceedings. Provides notifications of investigative activity or case development as needed, and information regarding the status of criminal and civil court cases. Provides court accompaniment to crime victims and witnesses for some civil and criminal proceedings. Responds to call‑outs to crime scenes (including evenings, weekends, and holidays) or other locations to provide crisis intervention, support, and advocacy services. Coordinates procedures for police notification of witnesses and victims participating in the judicial process; ensures effective exchange of information. Assists the Victim Services Supervisors in training new employees assigned to the Victim Services Unit. Assists the supervision team by providing timely information and statistical data in support of the maintenance, growth, and expansion of the Victim Services Unit. Performs related work as assigned. Minimum Qualifications Bachelor’s degree in Counseling, Criminal Justice, Psychology, Social Work, Sociology, or a related field. Three years of social services, counseling, or victim advocacy experience. Other Minimum Requirements Must not have been convicted of a felony. Misdemeanor convictions will be considered on an individual basis. Must submit to a pre‑employment drug screening. Must submit to a pre‑employment polygraph test. Must provide one’s own source of transportation. Must work a varied schedule. Must possess and maintain a valid state driver’s license with an acceptable driving history. Applicants who have illegally bought or used marijuana, including medicinal cannabis, within six months of application will be disqualified. Applicants who have illegally sold marijuana, including medicinal cannabis, within one year of application will be disqualified. Applicants who have illegally bought, sold, or used any controlled substance or narcotic drug, other than marijuana, without a prescription within six years of application will be disqualified. Physical Demands Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Unavoidable Hazards (Work Environment) Bright/dim light; Dust and pollen. Extreme heat and/or cold; Wet or humid conditions. Extreme noise levels, animals/wildlife. Vibration; Fumes and/or noxious odors. Traffic; Moving machinery. Electrical shock; Heights. Radiation; Disease/pathogens. Toxic/caustic chemicals; Explosives; Violence. Exposure to bodily fluids. Other extreme hazards not listed above. Salary Grade: 110 Equal Opportunity Employer Test Weights Oral Exam: 75% Training & Experience: 25% The Training & Experience scores are based on the relevant (as determined by the hiring agency and Civil Service) training and experience from the last 10 years, as listed on your application and resume, as submitted. Any information that is unclear or that is not listed on your application and/or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates including the month and year (i.e. 02/2010 to 08/2015) of employment. #J-18808-Ljbffr Louisville Metro Government