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Lead Customer Experience Specialist Full-Time

Best Cleaners

Customer Experience Specialist

At Best Cleaners, we don't just clean clotheswe help people look and feel their best every day. As a Customer Experience Specialist, you'll be the friendly face (and voice!) of our store. Your mission: create an effortless, welcoming experience for every guest, every time, while being part of a team that thrives on positivity, teamwork, and community spirit.

What You'll Do

  • Greet customers with warmth, energy, and genuine care
  • Guide guests through our services, ensuring they get exactly what they need
  • Process transactions with accuracy and ease
  • Tag, organize, and manage garments with attention to detail
  • Handle questions or concerns with confidence and positivity
  • Collaborate with teammates to keep operations smooth and fun
  • Be an ambassador of our brand, spreading service excellence every day

What You'll Bring

  • A people-first mindset and a love for engaging with customers
  • Strong communication and listening skills
  • Reliability, integrity, and a proactive attitude
  • Ability to multitask in a fast-paced environment
  • Willingness to learn (we'll teach you everything you need to know)
  • Bonus points for retail, hospitality, or customer-facing experience
  • Understanding of flow of garments as it pertains to production standards
  • Flexibility to increase/reduce hours during busy/slow periods
  • This job may entail hot indoor air temperatures, noisy conditions, standing for long periods of time and lifting garments and products up to 30lbs.

Why You'll Love It Here

  • Work-life balance you can count on. We respect your time and energyboth at work and outside of it.
  • A culture that feels like family. We celebrate wins together and support each other through challenges.
  • Room to grow. Your career path doesn't stop at the counterwe love to promote from within.
  • Perks that show we care. From flexible schedules to appreciation events, we invest in our people.
  • A meaningful mission. You'll help our community look sharp, feel confident, and shine every day.

Benefits

  • Free uniform shirts
  • Health, Dental, Vision and Life Insurance
  • Six paid holidays
  • Paid birthday for all employees - part-time or full-time!
  • No Sundays or late nights!
  • Employee Assistance Program (EAP)
  • Vacation after one year
  • 401K after one year with a generous company match of up to 5% of your pay
  • Flexible Spending Account (FSA) after one year
  • 50% discount on dry cleaning at our facilities.

Ready to Join Us?

If you're energized by people, motivated by purpose, and excited to be part of a team that values both hard work and balance, we want to meet you! Apply today and let's create unforgettable experiencestogether.

Vacancy posted 9 hours ago
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