Cyber Security Operations Analyst

About the Role As a member of the Prevent & Defense team within the Group Information Security Division, you will be responsible for: Supporting the implementation and maintenance of cyber defense mechanisms, including Endpoint Detection & Response (EDR), Network Detection & Response (NDR), anti-malware and email security solutions, as well as vulnerability assessment and penetration testing activities Monitoring security events and security logs through SIEM and related security platforms, ensuring the protection of critical data and systems Responding to information security events involving technologies such as IDS/IPS, WAF, DDoS protection and DLP controls, conducting investigations and implementing lessons learned to strengthen the security posture Ensuring compliance with security hygiene standards, monitoring technical vulnerabilities, supporting remediation activities, performing patch verification and providing security oversight of backup processes Supporting the implementation and tuning of security controls, including firewalls and network security technologies Supporting identity and access management processes, including privileged access controls and periodic access reviews Qualifications Bachelor's Degree in Computer Science, Telecommunications, Engineering or related field At least 2 years of experience in security operations or a related role Good understanding of cyber defense mechanisms, incident response procedures, and access control practices, with the ability to support investigations and contribute to containment and recovery efforts Hands-on experience or familiarity with security tools and technologies such as EDR, anti-malware platforms, vulnerability scanners, and basic penetration testing techniques Excellent problem-solving and analytical skills Sound judgment and balanced risk management Strong communication and interpersonal skills Excellent written and verbal communication skills in English Ability to work effectively in cross-functional teams and manage multiple priorities Good understanding of modern IT infrastructures, cloud services and cybersecurity principles Qualifications considered as an asset MSc in Information Security, Cyber Security, or a closely related field. Relevant entry-level certifications (e.g., CompTIA Security+, CySA+, Microsoft SC-200, or equivalent) are preferred but not mandatory Willingness to pursue further certifications and training in cyber security operations and incident response. We offer Career development opportunities in one of the leading retail and consumer goods groups in the Balkans Extensive continuous training Competitive remuneration package #J-18808-Ljbffr