Application Specialist I

Job Description

Job Description

Zund America Inc., located in Oak Creek, Wisconsin is the US Headquarters of Zund Systemtechnik AG in Altstätten, Switzerland. Our cutting and routing tables enhance the production capabilities of our customersworldwide. Our cutting-edge software solutions and integration technologies allow us to push the limits of what is possible.Zund employees are engaged, passionate and actively contribute on all levels. Our culture allows all employees to develop new skills and grow their careers.Interested? Apply now and find out how you can be a contributing factor in our customer's success!Summary/ObjectiveThe Application Specialist I partners with the sales department and customers by providing technical and application expertise to identify, validate, and deliver optimal cutting solutions. Acting as a technical advisor throughout the pre- and post-sales process, this role translates customer requirements into effective workflows, demonstrations, and test cuts that clearly demonstrate solution performance and value. It further involves post-sales activities like consulting, application support, and occasional customer training for standard products.What you would do:• Perform customer demonstrations and test cuts of sample materials.• Collaborate with the sales team to understand customer challenges and recommend optimal solutions.• Assist in creating accurate quotes for standard products.• Conduct effective demonstrations for hardware, software, and appropriate data workflows.• Partner with the Marketing Department to support trade shows, including pre-show preparation, on-site support, and post-show activities. This includes coordinating materials and files, as well as assisting with packing and unpacking hardware, sample jobs, and booth assets. • Provide application support to customers, ensuring successful product use.• Deliver product and application training for internal staff members.• Accurately document test cuts, demonstrations, and assigned tasks in salesforce.• Maintain in-depth knowledge of all Zund products, including both hardware and software solutions.What we require from you:• 0 – 1 year of cutting experience preferred, but not required• Open-minded and creative approach to problem-solving• Willingness and ability to learn, adapt, and apply new technologies and systems • Strong critical thinking skills and ability to solve problems effectively• Ability to work independently while collaborating effectively with cross-functional teams• Excellent written and verbal communication skills, with the ability to present technical information clearly• Proficiency in Microsoft Office; familiarity with Salesforce or similar CRM system is a plus• Ability to manage multiple tasks and priorities in a fast-paced, customer focused environmentBesides the fantastic state of the art facility and career growth we also offer an excellent Benefit Program that among others includes Medical, Dental and Vision Coverage, Life Insurance, Long-term and Short-term Disability Insurance and a Retirement Plan (401K).Zund America, Inc. is an EEO employer.

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