Aircraft Maintenance Crew Chief

Aircraft Maintenance Crew Chief

Contour Maintenance MQY - Smyrna, TN 37167

Salary Range $35.00 - $44.00 Hourly Position Type Full Time Job Shift Any Education Level High School Travel Percentage Negligible Category Installation - Maint - Repair

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Full-Time Employee Benefits & Compensation Overview

As a full-time employee of Contour, you are eligible for the following benefits and programs:

• Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)
• Eligibility begins the first day of the month following your hire date.
• The Company offers a matching contribution up to 6% of your eligible compensation.
• Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
• Accrual of up to 56 hours of paid sick leave per year.
• Unused sick leave rolls over annually until your sick bank reaches 480 hours.
• Eligible to receive vacation hours on January 1st following your hire date.
• These hours will be vested and available for use in accordance with Company policies.
• NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of active service.
• Eligible for various types of leave, including: Medical Leave, Non-Medical Family Care Leave, Maternity and Paternity Leave, Personal Leave
• Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.
• The starting hourly rate for this position is between $35.00 and $44.00 based on your prior work experience. Based on your performance, you are eligible to receive a step increase of $1.00 each year based on your pay anniversary date until you reach $49.00. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year
• When you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour's observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.
• When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at View email address on click.appcast.io.

Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

Key Responsibilities

• Participate and communicate well in customer debrief meetings as requested.
• Responsible for overall crew performance, productivity, and efficiency.
• Monitor safe work practices, environmental compliance, and proper housekeeping.
• Ensure the aircraft stays on schedule; notify Supervisor, Program or Project Manager if issues arise.
• Perform advance level troubleshooting and repairs.
• Implement the maintenance standards, methods, and procedures utilized by Contour to ensure compliance with the RSM, Operations Specifications, Federal Aviation Regulations, and manufacturers recommendations.
• Ensure that subordinate maintenance personnel are qualified to perform the maintenance procedures assigned and the appropriate technical documentation is utilized.
• Supervise and direct assigned maintenance personnel in the accomplishment of safe, on-time, completion of maintenance procedures in a quality fashion.
• Establish crew start and stop times to maintain delivery schedules.
• Approve overtime when necessary and approve requests for paid time off of assigned crew per company policies.
• Provide continuity of maintenance when shift changes or work assignment changes occur in accordance with established procedures.
• Ensure the proper completion of maintenance logs for work in progress, work completed, or work carried over as well as other required forms and records.
• Ensure that tools, support equipment and facilities are inspected and maintained in a clean and serviceable condition.
• Make requests or otherwise arrange for ground support equipment and tooling when needed.
• Assist and/or provide quarterly and annual performance reviews of assigned personnel.
• Recommend changes to crew staffing levels and skill set requirements to management.
• Recommends technical training courses for team members based upon needs and abilities.
• Coordinate and schedule with other departments the expertise needed to complete work projects and packages.
• Work with outside vendors, internal project management and other technicians to assist with troubleshooting or resolution of any production related matter.
• Performs special projects and/or other duties as assigned or required by leadership.

Physical Requirements

• Frequent stooping, bending, and kneeling.
• Ability to stand on feet for extended periods.
• Lift and carry objects up to 70 pounds regularly, up to 100+ pounds occasionally (with assistance).
• Ability to climb stairs, scaffolding, and/or ladders of varying heights without assistance.
• Ability to work in cramped spaces and awkward positions as required.
• Tolerance to noise, vibration, and outdoor weather conditions.
• Ability to wear protective gear such as gloves, safety glasses, and hearing protection.

Work Environment

• Airport ramp/warehouse environment subject to varying weather conditions.
• Regular exposure to aircraft noise and vibrations when testing engines.
• Fast-paced operational setting requires attention to safety, accuracy, and timeliness

Qualifications

• Must be at least 23 years of age.
• A minimum of nine (9) months of prior airline or aviation industry experience is preferred.
• FAA Airframe & Powerplant (A&P) certification.
• Ability to read and interpret FAA regulations, technical manuals, and maintenance documentation in English.
• Minimum of 2 years' aircraft maintenance experience (commercial, regional, or equivalent military experience accepted).
• Detailed working knowledge of Quantum or similar Work Order control system is desired.
• Strong organizational and troubleshooting skills
• Must be legally authorized to work in the United States and able to travel in and out of the country without restrictions.
• Possess a valid driver's license with a good driving record.
• Ability to read, write, speak, and understand English fluently; proficiency in Spanish is a plus but not required.
• High school diploma or GED certification preferred.
• Basic proficiency with Microsoft Office Suite products, including Office 365, Excel, Outlook, and Word; familiarity with similar software applications is also required.
• Ability to type a minimum of 30 words per minute.
• Possess polished and professional interpersonal skills with a positive, customer-focused attitude.
• Strong leadership, organizational, and time management skills.
• Ability to effectively interact with a variety of personalities while maintaining a high level of professionalism.
• Skilled in coordinating multiple priorities, managing deadlines, and working efficiently in a fast-paced environment.
• Ability to handle interruptions and changing priorities with flexibility and a strong attention to detail.
• Self-motivated with the ability to motivate others.
• Ability to work independently and collaboratively as part of a team-oriented environment.
• Excellent written and verbal communication skills, delivered with professionalism