Senior Manager, Content Design & Conversation UX
Capital One
Capital One is seeking a Senior Manager, Content Design to lead the Retail Bank Content Design team within Experience Design. The role focuses on shaping the conversational design vision for AI agent servicing experiences, creating golden dialogues, and mapping journeys that feel natural and human. The ideal candidate has extensive content design and conversation design experience, with systems thinking and mentoring abilities to advance the craft across teams. #J-18808-Ljbffr Capital One
Vacancy posted 1 day ago
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