Payroll Audit Associate
Kforce has a client in Baltimore, MD that is seeking a detail-oriented Payroll Audit Associate to support payroll operations by reviewing payroll data, resolving employee inquiries, and ensuring accurate payroll processing. This role serves as a key point of contact for payroll-related questions and assists with auditing payroll information, processing timesheet data, and maintaining a high level of customer service. The ideal candidate has strong communication skills, exceptional attention to detail, and experience supporting payroll or HR operations. Key Responsibilities:
- Monitor and manage the payroll inbox, responding to employee inquiries in a timely and professional manner
- Serve as the first point of contact for payroll-related questions, including missed, inaccurate, or delayed payments
- Research, troubleshoot, and resolve payroll issues while escalating complex matters as needed
- Review payroll data for accuracy and identify discrepancies or processing errors
- Enter and process manual timesheet information in accordance with payroll deadlines and procedures
- Collaborate with Payroll and HR teams to ensure timely and accurate payroll processing
- Maintain accurate records of payroll inquiries, resolutions, and audit activities
- Support payroll audits, reconciliations, and compliance initiatives
- Assist with payroll reporting and documentation as needed
- Contribute to process improvements that enhance payroll accuracy and employee experience
- Prior experience in payroll, HR support, customer service, or a related role
- Strong attention to detail and organizational skills
- Excellent written and verbal communication skills
- Ability to handle confidential employee information with discretion
- Strong problem-solving and customer service abilities
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office applications, including Outlook and Excel
- Associate's or Bachelor's degree in Accounting, Finance, Human Resources, Business, or related field
- Experience supporting payroll processing or payroll auditing functions
- Knowledge of payroll regulations, timekeeping systems, and payroll best practices
- Experience working within HRIS or payroll software platforms
- Payroll Support
- Payroll Auditing
- Employee Relations
- Timekeeping & Payroll Data Entry
- Customer Service
- Problem Solving
- Attention to Detail
- Communication Skills
- Process Improvement
- Confidentiality & Compliance
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