Ecommerce Support Specialist Bike Therapy Morgan Hill, CA

Ecommerce Support Specialist - Bike Therapy - Morgan Hill CA

ABOUT SPECIALIZED

Innovation has guided our every decision since 1974. As more riders of all ages get on the roads trails and streets than ever before were here to do the best work of our lives to push the greatest human powered machine into the futureeach and everyday. Were a team of barrier-breakers disrupters and problem solvers. Were committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.

In Company Owned Retailed we strive to be a transformative inclusive authentic rider focused and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out were here to help you build your career at Specialized.

JOB SUMMARY

The Ecommerce Support Specialistsupportsdigital excellence across platforms that ridersinteract withanduse topurchasefrom our company (Ebay Shopifyetc). A strong aptitudewithvarious programs and the ability to learn them will be the way to win. This role will reward diligent detailed and focusedbike-fanswho share our core belief that bikes change lives.

WHAT YOU NEED TO WIN

• Passionfor cycling and in-depth knowledge of bicycles and related products.
• Experience in ecommerce online retail orrelatedfield.
• Basic knowledge of Photoshop for image editing and optimization.
• Proficiencyin using Excel sheets for data analysis and reporting.
• Familiarity with camera operation for product photography and content creation.
• Computer multitasking skills to efficiently manage various tasks concurrently.
• Creative and organized mindset for content creation and marketing initiatives.
• Strong teamplayerwho can collaborate effectively with colleagues and departments.
• Demonstrate strong technical knowledge of bicycles and products to confidently support riders answer technical questions and enhance the customer experience.

TELL ME MORE

• Competitive health care (Medical PPO or HDHP)*
• Dental*
• Vision*
• Health Savings Account (HSA)
• Short and Long Term Disability
• Company sponsored life insurance
• Optional Term Life Insurance
• Optional Critical Illness insurance
• Optional Critical Accident insurance
• Competitive vacation package*
• 401(k) with match
• 8 Weeks paid parental leave
• Paid company holidays
• Employee discounts on all product
• Deep partner retail discounts
• Fitness & Events Reimbursement
• Uniform Allowance
• Employee Assistance Program
• Commuter Benefits *if applicable in state

*For eligible employees

Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion striving to break barriers and have a positive impact on the world.

We want to increase representation of all races genders and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone especially those from marginalized groups to apply to our job postings and help us earn the position as the riders brand of choice. We are always looking for creative innovative and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications if you are ready to make a difference please apply and let us know how you can make an impact at Specialized!

See what we are up to on LinkedIn Instagram and most importantly our # DogsofSpecialized .

Required Experience:

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