Team Lead - Bass Pro Shops Sayreville, NJ

Job Overview Part‑time Team Lead responsible for delivering a retail experience at the Tecovas shop‑in‑shop location at Bass Pro Shops in Sayreville, NJ. The role supports product flow, merchant and customer service, and manages total store operations while developing a high‑performing team. Key Responsibilities Leadership & Team Management Supports the Store Manager in recruiting, hiring, and retaining top talent Supports the Store Manager in creating and maintaining a succession strategy Fosters a culture of strong communication and teamwork to ensure a seamless balance between operational, visual, and customer priorities Administers performance appraisals, sets goals, and conducts consistent touch‑bases with direct reports Effectively delegates tasks and communicates clear expectations to keep the floor running smoothly Leads proactive coaching conversations – addressing performance in the moment, not after the fact Handles difficult situations and customer escalations with confidence and composure Maintains a visible, accessible presence on the sales floor – especially during peak hours Customer Experience Cultivates an environment of genuine customer connection Demonstrates extraordinary service and acts as a brand ambassador reflecting company values Facilitates an energized pace and positive service environment Delivers high‑quality product services with attention to detail – such as branding, debossing, boot stretching, brim shaping, and boot shines – to ensure a premium customer experience Understands an OMNI Channel business and implements processes and tools to better serve customers Visual & Business Operations Opens and closes the store, ensuring all operational standards are met Facilitates the sharing of product knowledge across the teamUpholds stock‑to‑sales processes, presentation standards, and manages product placement Maintains an effective store structure, floor plan, and appropriate fixture usage Upholds and ensures compliance with shipments, transfers, and restock standards Adheres to and develops awareness around internal and external loss‑prevention procedures Supports financial operations including payroll tracking and deposit logs Assists with in‑store events, including outreach, coordination, and follow‑up as needed Communication & Relationships Encourages and demonstrates adaptability; positively influencing change and enabling the team to execute a shared vision Qualifications 2+ years Retail Management experience Availability to work 25‑30 hours per week (hours may vary based on shipment volume and store needs) Exceptional leadership, delegation, selling, and customer service skills Proven ability to lead coaching conversations, navigate conflict, and handle difficult situations with professionalism Strong merchant skills and a history of delivering financial results Proven record of hiring and developing great talent Independent, proactive, results‑driven work ethic Utmost character, honesty, and transparency Requirements High School Diploma required (College Degree preferred) Must be at least 18 years of age or older Continually able to stand/walk for extended periods, and be able to reach overhead, bend, squat, and kneel as required Must understand and implement loss‑prevention practices Able to lift up to 30 lbs regularly and perform store maintenance tasks Must have reliable transportation Must be available to work weekends (Friday, Saturday, Sunday), evenings, and holidays as needed Benefits Competitive hourly compensation + incentives (starting at $21/hr, subject to experience and qualifications) Free boots and generous employee discount Equal Opportunity Employer We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy. Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures. #J-18808-Ljbffr Tecovas, Inc.