Veterinary Receptionist

Veterinary Receptionist

Clairmont Animal Hospital in vibrant Decatur, Georgia, is seeking dedicated veterinary professionals to join our long-established practice. You will be practicing high-quality medicine at a facility recognized worldwide for its commitment to patient care: we are proudly accredited by the American Animal Hospital Association (AAHA), a benchmark achieved by only 15% of hospitals across the US and Canada. Our dedication to minimizing patient fear, anxiety, and stress is further cemented by our status as a Fear Free Certified Professional facility. This commitment to superior service is validated by our excellent 4.8-star community reputation. If you are looking for an environment where you can truly focus on superior medical outcomes, this is where you will do your best work. As a teammate at Clairmont Animal Hospital, you join a practice built on more than 30 years of established community trust. Our cohesive medical team includes five dedicated DVMs, providing collaborative opportunities and structured support. Because we offer comprehensive care seven days a week, you benefit from a consistent structure that ensures continuity of patient care while also supporting your personal work-life balance. We believe in providing the resources necessary for every teammate to succeed professionally, ensuring you have the time and attention needed to focus on complex medical cases rather than logistical barriers. The quality of medicine practiced here is held to the highest standard. As an AAHA accredited facility, we regularly undergo rigorous evaluations to meet or exceed stringent protocols across every aspect of our operation, including surgery, exam facilities, diagnostic imaging, anesthesiology, and emergency services. We offer full-service capabilities, covering everything from comprehensive wellness and prevention programs to advanced surgical procedures and urgent care. Located in charming Decatur, Georgia, you will enjoy working in one of the Atlanta metro area's most desirable suburban communities. Decatur offers a unique blend of a small-town atmosphere with easy access to the rich cultural, dining, and professional opportunities of the greater city. You will find excellent local restaurants, walkable historic squares, and convenient access to green spaces and public transit. Decatur provides an ideal backdrop for veterinary professionals seeking a high quality of life outside of the clinic.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your impact as a receptionist:

• Be the director of first impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure seamless care coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for pet health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What you'll bring to the team:

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and benefits:

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive compensation: A competitive hourly rate or salary based on your experience and role.

Health & wellbeing: We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial security: Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to growth: We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The power of a network: Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable perks: Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health: Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.