FOOD SERVICE COOK

Food Service CookThe Food Service Cook is responsible for preparing, cooking, and presenting Krispy Krunchy Chicken products in accordance with company standards and food safety guidelines. This role ensures proper food handling, portioning, and timely service while maintaining a clean, safe, and organized food service area. The Food Service Cook supports inventory rotation, follows established recipes and procedures, and assists with meeting customer demand. This position may also perform Customer Service Representative (CSR) duties as needed to support store operations and staffing needs.Essential Functions:Prepare, cook, and serve food items in accordance with company standards and food safety requirementsProvide prompt, courteous customer service in accordance with company standardsAccurately process customer transactions using point-of-sale systemsMaintain a clean, safe, and organized food service and store environmentPerform assigned food service tasks following food safety and sanitation requirementsPerform interior and exterior store duties necessary to support daily operationsFollow all standard kitchen procedures and preparation methods as outlined by SOPs and managementPerform Customer Service Representative (CSR) duties, including customer service, register operation, and store upkeep, as operationally neededFood Preparation and Safety:Prepare, cook, and serve Krispy Krunchy Chicken products according to recipes, portioning, and quality standardsFollow all food safety, sanitation, and health regulationsMonitor food freshness, holding times, and proper storageMaintain clean, safe, and organized food preparation and service areasPrepare, cook and display True North made on site this includes hot sandwiches and foodsCustomer Service and Sales Support:Promote customer loyalty and enroll customers in the rewards programGreet and assist customers in a friendly, professional and timely mannerProvide food and product recommendations when requestedPromote food offerings and current promotionsAccurately process transactions using the POS system when covering CSR dutiesVerify ID and comply with age-restricted sales laws and policiesStore Cleanliness and Operational Support:Maintain cleanliness of food service stations, prep areas, and customer-facing spacesRespond promptly to spills, messes, and safety concernsSupport store operations during high-volume periods or staffing needs, including covering CSR shifts as neededPerform interior and exterior store duties necessary to support daily operationsAssist with receiving deliveries, stocking, and rotating food productsRemove expired, damaged, or unsafe items and notify managementRequirements:Basic reading, writing and math skillsAbility to operate point of sale, store, and car wash equipmentAbility to follow company policies, procedures, and safety standardsMaintain proper uniform standards while on dutyMust be able to work flexible hours including evenings, weekends, and holidaysMust be able to cover KKC kitchen shifts as needed.Must meet the minimum age requirements for selling alcohol in the state in which the position is located (18 years of age in Ohio, Michigan, and Wisconsin, 21 years of age in Illinois)Education and Experience:Prior customer service or cashier experience preferredPrevious experience operating fryers and ovens preferred but not required.Prior work experience as a Kitchen Lead/Line CookFamiliarity with kitchen sanitation and safety regulationsExperience in restaurants or food service is preferred.Physical Requirements:Ability to stand or walk for extended periods of timeAbility to bend, reach, and perform repetitive motionsAbility to regularly lift up to 25 pounds and occasionally lift up to 50 poundsAbility to perform physical tasks requiring moderate exertion in varying outdoor weather conditionsWork Environment:Fast-paced convenience store environment with frequent customer interactionIndoor and outdoor work conditionsRequired Travel:NoneTrue North is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other legally protected class.