Patient Placement Coordinator - PART TIME

Patient Placement Coordinator - PART TIME Apply! Apply! Position Details .Department: CORP | Connected Care Center Location: Phoenix Shift: Mon-Fri, Sat, Sun, (Days Vary), Days, 9am-9:30pm Category: Nursing Posting #: 1047648 Employee Type: Part-Time Position Summary Posting Note: The Patient Placement Coordinators role is the front line of our hospital. You will be the voice, eyes and ears of our families and providers wanting information about the services Phoenix Children's can offer. This role encompasses having a vast array of knowledge of the internal functions of a hospital; being an educator in communicating to those who are wanting to know more about PCH; as well as using the skills as an RN to direct the patient/physician to the appropriate resources. Incumbent will take calls dealing with highly complex medical cases, and we require a minimum of 2 - 3 years of Emergency Room experience in order to provide the best care for those calling in with complex medical issues. We have FULL TIME and PART TIME positions available for DAY and NIGHT shift, Full Time, AND PART TIME!!! This position REQUIRES an RN LICENSE. NO NEW GRADS, please. This position is accountable for coordination and acceptance of information regarding direct admissions and transfers to Phoenix Children's. Responsibilities also include coordinating all aspects of patient placement within the facilities, and partnering with nursing and other clinical operation departments to facilitate patient access, throughput, and capacity. Position Duties Manages requests for all transfers and direct admissions, facilitates provider communication. Accurately collects the data required for the intake of patients from a variety of locations including: ED, physician office, Phoenix Children's clinic, referring facilities. Coordinates all MD to MD acceptance calls; participates in and documents all acceptance calls, with an ongoing focus on quality and customer service. Collaborates with Patient Placement Representative with determining patient benefits/eligibility. Manages and accepts all ED referral calls (non-EMS) and communicates incoming referrals to ED. Demonstrates the ability to triage and prioritize patient information and acuity utilizing critical thinking, clinical decision making, and established process flow to assist in assessing and facilitating patient flow across multiple facilities. Demonstrates knowledge of human growth and development, assessment, and care of patients of all ages served. Proactively manages all patient placement, throughput and hospital bed capacity. Manages bed board on an ongoing basis in a timely and accurate manner. Escalates bed placement/capacity issues to appropriate leadership in a timely manner. Works with nursing units and leaders to identify best available bed placement at the time of request, given patient needs, staffing resources, level of care requirements, infection control principles, and throughput goals. Reviews and plans for all scheduled admissions daily. Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience. Acts as a role model for Family Centered Care and Customer Service, demonstrating positive and timely communication with internal and external customers. Excellent telephone etiquette. Clear communication skills, demonstrating sincerity in all interactions. Ability to multi-task, including transcribing information into database while speaking with callers. Participates in department specific process improvement. Assists in tracking and trending barriers in patient flow, transfers or customer service and makes recommendations and assists with solutions. Performs miscellaneous job related duties as requested. Phoenix Children's Mission, Vision, & Values Mission To advance hope, healing and the best healthcare for children and their families Vision Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education. We realize this vision by: Offering the most comprehensive care across ages, communities and specialties Investing in innovative research, including emerging treatments, tools and technologies Advancing education and training to shape the next generation of clinical leaders Advocating for the health and well-being of children and families Values We place children and families at the center of all we do We deliver exceptional care, every day and in every way We collaborate with colleagues, partners and communities to amplify our impact We set the standards of pediatric healthcare today, and innovate for the future We are accountable for making the highest quality care accessible and affordable Apply for this position? First Name * Last Name * Phone * Email Address * Good News! Your email account already has already been registered. Provide your password for quicker access. Password * You must login to continue! Forgot your password? - You may click here to reset it. Resume Upload * Note, ONLY 1 attachment will be visible to system per applicant for all applications per active profile. When you upload your resume, our system will attempt to update your profile here, which may overwrite previously completed fields. The attached file is accepted as the resume. It is also allowable to combine both the resume (positioned first in the file) followed by a cover letter into the one file attachment. Please upload a PDF or DOCX version of your resume. Resumes created in Mac Pages should be exported as PDF before uploading or drag your file to this box Are you a current or former employee? * PCH Network ID: PCH Password: SSN: DOB: × Desired pay? How did you hear about this position? College/University Event Direct Mail Employee Referral Internal Transfer Job Board Job Fair Journal Newspaper Open House Professional Association Radio Retained to Agency PCH Website Social Media (FB, Twitter, LinkedIn) Other Who referred you * Which department do they work in? Do you know their phone number/email? Position Qualifications Please review the following qualifications and specify whether you meet each of the requirements listed. Education Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? Two year (ADN) degree in nursing, a four year degree (BSN) in nursing, or a Diploma Nursing degree. Required Yes No Bachelor`s degree in Nursing or currently enrolled in an RN to BSN program. Preferred Yes No Experience Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? Two years Clinical RN experience. Required Yes No Pediatric experience. Required Yes No Additional Requirements Do you meet this requirement or have the ability to obtain it within the timeframe listed in the requirement? Current State of Arizona RN license or an RN license from a compact state with multistate privileges or the ability to establish licensure according to Arizona law prior to start date. Required Yes No Current BLS certification for Healthcare Provider from the American Heart Association. Required Yes No Current PALS certification. Preferred Yes No Certification / License / Registry Requirements For The Position AZ RN License OR Compact State - Required Basic Life Support - Required Ped Advanced Life Support - Preferred Physical Requirements & Occupational Exposure/Risk Potential Physical Requirement - Climbing - Occasionally Physical Requirement - Feeling (sensing textures and temperatures) - Occasionally Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Frequently Physical Requirement - Hearing - Constantly Physical Requirement - Pushing/pulling - Occasionally Physical Requirement - Reaching - Frequently Physical Requirement - Sitting - Constantly Physical Requirement - Standing - Occasionally Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally Physical Requirement - Talking - Constantly Physical Requirement - Walking - Frequently Physical Requirement - Near Vision - Frequently Physical Requirement - Far Vision - Frequently Physical Requirement - Color Discrimination - Occasionally Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly Physical Requirement - Lift up to 35 pounds without assistance - Occasionally Occupational Exposure/Risk Potential - Inside office environment - Applicable Occupational Exposure/Risk Potential - Confined areas - Applicable I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply I Agree #J-18808-Ljbffr Phoenix Children's