Credit Specialist

Credit SpecialistThe vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability.SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. With deep roots in the construction and industrial supply industry, we serve contractors, builders, and manufacturers with an unwavering commitment to reliability, integrity, and performance.Our success is built not only on the quality of our products and services, but on a company culture that values people, relationships, and the drive to go above and beyond. We believe that how we serve is just as important as what we deliver.At SouthernCarlson, we're more than a supplier—we're a service-driven partner focused on building long-term relationships and delivering results. Join us, and be part of a team that values excellence, urgency, and relentless improvement.About the RoleAs a Credit Specialist, you will be responsible for collecting and resolving outstanding balances for assigned accounts and locations. Your role will be essential in ensuring we meet our collection goals while maintaining strong relationships with internal teams and external customers.Key ResponsibilitiesCoordinate invoice collections and resolve customer account issuesWork independently to ensure customer accounts remain within agreed termsAnalyze delinquent accounts and initiate collection efforts based on due date and dollar amountImprove receivable turnover through proactive follow-up and communicationCollaborate with branches and sales reps to align on collection strategiesMaintain strong, positive relationships with customers and internal stakeholdersEscalate financial concerns or risks to management as neededYou May Be a Great Fit If You Have:High school diploma or GED (required)2+ years of experience in collections and customer serviceBackground in the construction industry (preferred)Familiarity with accounts receivable and finance policiesStrong analytical and problem-solving skillsAbility to multitask and work independently with minimal supervisionProficiency in Microsoft Excel and other Microsoft Office softwareSelf-starter with high attention to detailWhy You'll Love It HereCompetitive Compensation – Competitive hourly rate Collaborative Family Culture – Team-first environment built on trust and respect Career Growth Opportunities – We promote from within and support long-term success Comprehensive Benefits:Health, Dental, Vision401(k) with Company MatchPaid Time Off and HolidaysOur Core Values – OUR PROMISE MEANS MORE™Respect – We build relationships on trust, collaboration, and kindness while taking the time to learn, grow, and celebrate wins together. Integrity – We go above and beyond to help customers and employees and do what's right to resolve issues. Teamwork – We support and encourage one another while working together to deliver a top-notch customer experience. Family Environment – We're a nationwide company with a local, family-like feel at every branch.SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.