Chargeback Analyst

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Chargeback Analyst - Brooklyn, NY


Credit Card Chargeback Clerk/Expense Report Auditor


Founded in 1935, Rainbow USA Inc. is a women's and children's specialty retailer based in Brooklyn, N.Y. with over 800+ locations throughout the U.S. and Caribbean. Our stores specialize in trendy, value-priced juniors, plus-size, and children's apparel, footwear, and accessories. Our brands include Rainbow, Rainbow Plus, Rainbow Kids, 5.7.9., Marianne, Dots, Joyce Leslie, and Kids Spot.


We are currently seeking a Credit Card Chargeback Clerk/Expense Report Auditor to join our Finance/Accounting Department. This is a great opportunity to join a growing company that offers competitive pay, a team-oriented atmosphere, and excellent benefits.


Responsibilities
• Research and resolution of customer chargebacks with our credit card processor.
• Requires detailed transaction research, analytical skills and documentation of actions taken.
• Prepare and mail due diligence letters for various states.
• Order & setup Merchant ID's for new stores.
• Prepare monthly store petty cash reports and analyze large and abnormal expenses.
• Needs to apply bank and card industry regulations and practices in resolving disputes.
• Audit expense reports form field personnel for compliance with company's policies.
• Scan check deposits into banking software.
• Run a system generated report from the AS400 computer system.


Experience
• Requires a good working knowledge of Microsoft Excel/Word and be comfortable with a computer.
• Filing and organizational skills required.
• Good communication and interpersonal skills required.
• Generate word letters using mail merge from Excel spreadsheet.
• Must follow directions and be a responsible team player.


We expect that the successful candidate will be offered a wage rate in the range of $21.00 to $25.00 per hour; the actual rate offered will be based on the candidate's skills, relevant experience, length of relevant experience, and on labor market conditions.


Our company is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.