Scheduling Coordinator

To support patient services, the full-time remote Scheduling and Authorization Coordinator will manage insurance verification, coordinate scheduling for diagnostic imaging, and provide exceptional customer service while communicating with patients and healthcare providers. Key responsibilities Completing insurance verification and obtaining necessary authorizations for scheduled patients Scheduling complex exams and managing high volumes of inbound and outbound calls to educate patients on exam preparation Monitoring and managing communication channels, including email and fax, to ensure timely responses and documentation Required qualifications High school diploma or GED; an associate degree or 2+ years in patient scheduling, registration, or healthcare billing is preferred Over one year of experience in a customer service or client relations role Experience in an office or hospital environment is preferred, with high volume call center experience being a plus Strong proficiency in Microsoft products, including Word, Excel, and Outlook Familiarity with HCA/Parallon IT systems is preferred