Community Outreach Coordinator (Bilingual in Creole, Portuguese, Khmer, or Spanish)

Job Description

Job Description

Bilingual Community Outreach Coordinator

(Hybrid: 40% remote, 60% in person in Massachusetts)

Learn more about us here! (

Candidates must possess professional fluency (written and spoken) in English and one priority language: Haitian Creole, Portuguese, Khmer, or Spanish.

Over 8-10 months, participate in community outreach, outreach coordination, and technical training to prepare for a career as a residential Energy Specialist. This is a temporary position ending 10 months after hire. After the training program, placement options may include roles at All In Energy, including an extension of this position, depending on funding.

Do you want to advance racial and economic justice while tackling climate change? All In Energy, a nonprofit organization, was founded with a mission to accelerate an inclusive clean energy economy. We believe that to effectively combat climate change, our strategies must also confront income inequality, social inequity, and racial injustice. We work hand-in-hand with cities, local community organizations, and clean energy companies to connect communities of color, non-English speakers, and renters to energy-saving programs and affordable renewable energy. Our work helps families save money, makes their homes healthier, combats climate change, and creates new pathways into clean energy jobs for people of color, multilingual individuals, and women. 

We’re seeking a dynamic and passionate individual to join our team as a Community Outreach Coordinator. In this role, you will help drive outreach campaigns that help underserved residents save energy and money and improve their lives. You will connect families to programs that help them access weatherization, heat pumps, rooftop solar, community solar, electric vehicles, and other clean energy technologies.

The Community Outreach Coordinator will develop partnerships with community-based organizations, agencies, and businesses. You will support our Community Outreach Ambassadors in setting up information tables at community events, door-to-door canvassing, and other outreach methods. You will be a core part of a team helping low-income, immigrant, BIPOC, and English-isolated households access Massachusetts’ nation-leading clean energy programs, improving home environments, and reducing greenhouse gas emissions. As Coordinator, you will be central to evaluating and improving our outreach strategies and operations in collaboration with our Community Outreach Manager.

Supporting outreach and partnership development will occupy roughly 70% of your day-to-day work. Outside of this time, you will participate in All In Energy’s Energy Specialist training program, building the technical, hands-on skills to prepare you for a future career as a residential Energy Specialist.

Key Responsibilities:

• Find, schedule, and set up opportunities for Community Outreach Ambassadors to do informational tabling at community events and high-traffic venues
• Initiate partnerships throughout Eastern Massachusetts and mainly the Merrimack Valley region with community-based organizations, agencies, and businesses for community outreach 
• Help manage the workflow of the Community Outreach Team via calendars and project management tools like Asana
• Coordinate and help execute onboarding for new outreach staff and interns
• Support the Outreach Manager to track and measure personal and team goals via data tracking and analysis
• Support the evaluation of outreach activities and processes, and identify best practices in collaboration with the Community Outreach Manager and the Data and Product team
• Support data and qualitative reporting for programs
• Maintain organized contact records and data quality related to partnerships and community members, as well as program successes and challenges 
• Assist with financial tracking, invoicing, reimbursement, and reporting processes related to outreach
• Schedule internal team trainings, meetings, and events, and coordinate logistics
• Assist with marketing strategy and execution related to community outreach campaigns
• Occasionally represent All In Energy at events, enrolling residents in our programs
• Collaborate with the Outreach Team Manager to implement new strategies designed to increase community impact

Participation in hands-on and classroom-based technical training (30% of day-to-day work)

• Engage in weekly technical training sessions, including topics such as building science, energy auditing, decarbonization, occupational safety, HVAC, and heat pump technologies.
• Learn how to use the various tools critical to your success as an Energy Specialist, including drills, combustion analyzers, laser measurers, infrared cameras, and more.
• Participate in on-the-job shadowing to gain insight into the real-life experience of professionals in the field.
• Complete various certification exams through the Building Performance Institute.
• Receive ongoing support to build professional workplace skills, craft a strong resume, identify future career opportunities, and prepare for interviews.

Required Qualifications:

• Bilingual professional fluency in English and one priority language (Haitian Creole, Portuguese, Khmer, or Spanish), both written and spoken
• Experience working with native speakers of at least one priority language (Haitian Creole, Portuguese, Khmer, or Spanish)
• Passion for addressing global climate change, equitable clean energy access, or economic and environmental justice
• Confidence to speak with strangers in person and on the phone, and ask them to partner with our programs or take a no-cost action to save money and energy while helping reduce greenhouse gas emissions
• Ability to work independently and as a part of a small, nimble team
• Highly organized, detail-oriented, and able to keep records and systems organized
• Friendly, approachable, kind, and culturally sensitive

We encourage candidates from underrepresented groups to apply even if they don’t meet all listed qualifications. We value diverse perspectives and are committed to an inclusive environment.

Preferred Qualifications:

• Experience communicating with low-income, majority-minority, and/or English-isolated immigrant populations
• Professional or volunteer experience in outreach roles such as sales, organizing, retail, political canvassing, and fundraising
• Public speaking experience
• Basic knowledge of how homes use and lose energy
• Data visualization and presentation skills

Physical Requirements:

• Ability to stand for extended periods, lift and carry items, use various tools and equipment, and walk or move about the work environment as required.

• The role involves physically engaging activities, such as setting up tables and materials at events, and canvassing door-to-door
• Ability to travel to Lawrence and the Merrimack Valley, Lowell, Lynn, Chelsea, Framingham, and potentially Springfield and Taunton, Massachusetts
• Access to a vehicle for traveling to various outreach locations preferred (mileage reimbursed)

Hours, Compensation, and Benefits: For a full, detailed list, go to bit.ly/AIEbenefits

• Compensation: $28.88/ hour 
• Hours: Full-time 40 hours per week, exempt position, occasional evenings or weekends for events.
• Location: Regular mandatory attendance in the Lawrence office, approximately 60% in-person, 40% remote
• Generous benefits package includes: a flexible schedule, paid sick time, vacation time, floating holidays, retirement plan, technology benefits, provided work laptop, health, dental, and vision insurance, flexible spending account, remote work stipend, wellness stipend, professional development stipend, and more. 

All In Energy is an equal-opportunity employer that values diversity. In particular, we’re dedicated to broadening opportunities for individuals from demographic groups that are historically underrepresented in the clean energy economy. We’re committed to building an inclusive workplace culture where talented people of widely diverse backgrounds can thrive. We are actively seeking people who bring diverse backgrounds and perspectives to join us in this work.