Retail Sales Associate

Sales Associate

We are The Spice & Tea Exchange of Noblesville, a locally owned and family-run specialty spice and tea shop built around community, hospitality, and a passion for flavor. We specialize in high-quality spices, custom blends, loose-leaf teas, gourmet gifts, and other culinary treasures. Our goal is to create a welcoming place where people can explore new flavors, learn about cooking and tea, and feel part of something special. For us, this store isn't just a business; it's a way to share our love of food and tea, build meaningful connections, and create memorable guest experiences. We are currently seeking a passionate weekend team member with strong hospitality skills and experience working behind a beverage bar. Most shifts will be on weekends, though occasional weekday opportunities may arise. If you enjoy talking with guests, sharing knowledge, and creating memorable experiences around food and tea, we'd love to meet you.

Position Summary

Sales Associates are the heart of our shop. This role blends hospitality, retail, tea bar service, and product production. Team members rotate between assisting guests on the sales floor, preparing beverages at our tea bar, ringing up transactions, and assisting with production tasks, such as packaging spices and teas. We're looking for someone comfortable working behind a beverage bar while engaging with guests, explaining what they're making, and sharing knowledge about tea and flavor. At the same time, this role requires flexibility and teamwork, jumping in wherever needed to keep the store running smoothly.

What You'll Do:

Guest Experience

• Welcome every guest and provide exceptional hospitality
• Engage customers in conversation to understand their needs
• Offer product recommendations, samples, and cooking inspiration
• Share your passion for spices, tea, and flavor
• Help create a fun, welcoming, community-focused atmosphere

Tea Bar

• Prepare and serve loose-leaf tea beverages in a fast-paced environment
• Engage with guests while preparing drinks, explaining teas, flavor profiles, and brewing methods
• Help guests discover new teas and answer questions with confidence
• Maintain a clean, organized, and efficient tea bar

Retail & Store Operations

• Ring up guests and process transactions using the POS system
• Assist with inventory, restocking, and merchandising displays
• Keep the store tidy, organized, and visually inviting
• Recognize tasks that need attention and take initiative

Production

• Hand-blend, package, and label spices and teas
• Follow recipes and measure ingredients accurately using a scale
• Assist with product preparation and organization

Community & Creativity

• Support store events, tastings, demos, and classes
• Occasionally assist with social media content
• Represent the store at local markets or community events when needed
• Have fun while helping build a strong community around the store

Requirements:

• Must be 18 years or older
• Hospitality and customer service experience required
• Barista or beverage preparation experience strongly preferred
• Comfortable working in a busy beverage bar while engaging with guests
• Knowledge of tea is preferred, or a willingness to learn quickly
• Passion for spices, cooking, and flavor is highly valued
• Organized and able to work efficiently in a fast-paced environment
• Self-starter who can recognize tasks and take initiative
• Strong communication skills and the ability to explain products clearly
• Reliable and punctual
• Comfortable working weekends, evenings, and holidays when needed
• Must enjoy working with people (and loving dogs doesn't hurt either!)

We're Looking For Someone Who:

• Is friendly, patient, and naturally welcoming
• Loves learning and sharing knowledge about food, spices, and tea
• Can multitask and stay calm while helping multiple guests
• Takes pride in their work and contributes to a positive team environment
• Enjoys connecting with people and building community
• Brings energy, curiosity, and creativity to the role
• Has an interest in food, flavor, recipes, and sharing that knowledge with others
• Can follow recipes, measure ingredients accurately, and read a scale

Physical & Work Environment Requirements:

• Ability to stand for extended periods during shifts
• Ability to lift and carry up to 35 pounds
• Ability to bend, reach, and perform light physical tasks
• Ability to safely operate kitchen tools and food preparation equipment
• Comfortable working in an environment with strong spice and tea aromas
• Able to assemble and maintain merchandising displays

What to Expect From Us:

• A welcoming and exciting place to work
• A creative and collaborative environment
• Owners who roll up their sleeves and work alongside the team
• Opportunities to learn and grow
• A generous employee discount

When applying, tell us your favorite tea, spice, or dish you love to cook. We love meeting people who share our passion for flavor.

We create and share the experience every day! Life is better lived with a little spice.

The Spice & Tea Exchange ® was founded in 2008, by a group of talented individuals with a passion for life and food. What started as a small shop St. Augustine, Florida, has quickly grown into a nation-wide franchise powered by flavor, passionate franchise owners, and a desire to bring flavorful ingredients to your kitchen. Our franchise owners are the #1 REASON for what we do, and our team is a close-knit family you'd enjoy sitting with around the dinner table.

" Creating & sharing the experience of a more flavorful life," is the mission and cornerstone of our business, in which we strive to provide guests with quality products and flavorful memories. We offer a high-quality, diverse assortment of products in a sensory shopping experience. One step into our shops will kick your senses into high-gear as you open the jars and smell, explore recipes, and speak with our knowledgeable staff about your culinary interests.

At The Spice & Tea Exchange we are committed to our mission. If you have a desire to inspire coworkers and customers, we may have a place for you at the table!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Spice & Tea Exchange Corporate.