Administrative Patient Services Representative

Join a dedicated healthcare team in the heart of the Midwest region, supporting patients at a specialized Breast Center. This role serves as the first point of contact, greeting patients warmly and ensuring smooth communication with clinical staff. The position involves a variety of clerical duties such as data entry, charge processing, and maintaining office organization to support efficient operations.

Essential Duties and Responsibilities

• Welcome and assist patients upon arrival, notifying appropriate personnel and managing expectations regarding wait times.
• Perform timely clerical tasks including typing, data entry, and charge documentation.
• Accurately complete required forms and maintain a professional office environment.
• Engage in continuous professional development and demonstrate respectful, age-appropriate communication skills with patients.
• Contribute actively to departmental quality improvement initiatives and uphold quality control standards.

Education

A high school diploma or equivalent is preferred.

Experience

Previous office experience is advantageous but not mandatory.

Requirements

• Close mental and visual attention for extended periods is necessary.
• Ability to work under pressure in a fast-paced environment with diverse patient needs.
• Physical capability to move throughout the department, including standing, walking, sitting, and lifting up to 15 pounds.
• Potential exposure to infectious agents, chemicals, and controlled radiation requires adherence to safety protocols.