Parts Counter Associate

Overview Sterling Ford Lincoln is hiring! We are looking for motivated individuals who take pride in serving Acadiana and being a part of a successful family-owned and operated business. As a Parts Counter Associate, you will assist customers and service technicians by identifying, locating, and providing the necessary automotive parts and accessories. You will maintain accurate inventory records, ensure efficient ordering and stocking, and deliver exceptional customer service to both internal and external customers. Responsibilities Assist customers and technicians in selecting appropriate parts and accessories Accurately identify parts using electronic catalogs, manuals, and other resources Process orders efficiently and ensure timely delivery or pickup Maintain and organize the parts inventory, including stocking, labeling, and conducting regular cycle counts Handle incoming calls, answer inquiries, and provide knowledgeable assistance regarding parts and pricing Work closely with the Service and Sales Departments to ensure correct parts are available for repairs and sales Process payments and ensure proper invoicing for all parts transactions Monitor and manage special orders, returns, and warranty parts Maintain a clean and organized work area Stay current on product knowledge, promotions, and dealership policies Qualifications 1-2 years of experience in automotive parts is required Strong knowledge of automotive systems and parts terminology; proficiency in parts inventory software and electronic catalogs is strongly preferred Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to work in a fast-paced environment and multitask effectively Must be willing to submit to pre-employment background check and drug screen Must have a valid driver's license with a clean driving record, and be at least 21 years of age or have 3 full years of driving experience High school diploma or equivalent required Schedule Full-time, Monday–Friday, with some Saturdays 8:00 a.m. to 12:00 p.m. Benefits Medical, Dental, Vision, and Disability Insurance 401(k) with employer matching Company-paid life insurance Paid holidays, vacation, and sick time Salary plus commission pay structure Employee vehicle pricing and discounts on products and services Long-term job security with a growing company Referral bonus programs Family-owned and operated Career progression with paid ongoing training Professional work environment We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. Additional information Seniority level: Entry level Employment type: Full-time Job function: Sales, General Business, and Education Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing #J-18808-Ljbffr Sterling Automotive Group