Senior Vice President, Liability Operational Strategy

Senior Vice President, Liability Operational Strategy

About the Company

Renowned provider of workers’ compensation & risk management solutions

Industry
Insurance

Type
Public Company

Founded
1987

Employees
1001-5000

Categories

• Insurance
• Consulting & Professional Services
• Hospitals & Clinics
• Life and Health
• Managed Care
• Medical Testing & Clinical Laboratories
• Information Technology & Services
• Technology
• Software
• Health Care
• Risk Analysis
• Worker's Compensation
• Health
• Disability Services
• Government Relations
• Consulting
• Healthcare
• Savings & Investing
• Finance
• Brokerage

Specialties

• workers'​ compensation
• medical bill review
• case management
• ppo management
• telehealth
• return to work
• 24/7 nurse tiage
• risk management
• auto liability
• general liability
• ancillary benefit management
• claims management
• provider network
• pharmacy benefit management
• liability claims management
• and disability management
• disability management
• patient advocacy
• and ancillary care solutions

About the Role

The Company is seeking a Senior Vice President of Liability Operational Strategy to set and execute the strategic direction for its liability claims operations. The role oversees claims hubs and is accountable for operational performance, service quality, regulatory compliance, workforce planning, customer satisfaction, revenue growth, and financial results. Responsibilities include improving operating standards, leading organizational change, sponsoring strategic customer relationships, and supporting business development. The executive will also partner across functions to strengthen service capabilities, develop management teams, and represent the organization with customers and industry stakeholders. Candidates should have extensive knowledge of liability claims administration, claims regulation, and the insurance carrier and third-party administration markets. A bachelor’s degree in business, risk management, insurance, finance, or a related field is required, along with at least 10 years of progressive leadership experience in an insurance carrier, third-party administrator, or complex claims organization. Significant experience leading liability operations, large teams, and financial performance—including budgeting, forecasting, workforce planning, and P&L management—is essential. Strong strategic, analytical, communication, business development, and change leadership skills are required; professional insurance or claims designations are preferred.

Hiring Manager Title
Executive Vice President, Risk Management Services

Functions

• Operations
• Strategy