Technical Product Manager, AI

Axos Bank Target Range: $100,000.00 /Yr. - $120,000.00 /Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 10% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets. Location: On-site at our office in San Diego, CA. About This Job: Driving the future of solutions and products across all Centers of Excellence, this role focuses on better aligning offerings with evolving business needs by defining a clear vision and executing it effectively. You will be responsible for leading end-to-end product management efforts for key elements of our technical and product-based investment offering through strategy/ideation, research/design, roadmap/planning, pricing, product launch, and go-to-market. Responsibilities Develop high-level vision documents for strategic initiatives, including vision, objectives, high-level approach, and success criteria (quality/scope, time-to-market, and ROI) across all platforms owned by the Centers of Excellence (Salesforce, Marketing Cloud, Interaction Studio, Five9, Decisions, DocuSign, RPA, Chatbot, n8n, Retool, etc.) Create comprehensive discovery documents specifying the features and functionality required for the technology teams to develop. Write low-level requirements specifications and acceptance criteria. Drive solution architecture for complex business use cases spanning multiple platforms and systems. Familiar with integration patterns. Work with platform owners and business stakeholders to measure and monitor performance of COE products and solutions. Coordinate with IT and technical teams to develop and deploy new features and new releases on schedule. Prioritize future initiatives based on strategic vision, feasibility, market dynamics, client need, and financial impact, revenue potential. Socialize COE product strategy, roadmaps and plans among key stakeholders. Mentor junior product team members by providing guidance on project execution, stakeholder communication, and supporting data analytics. Maintain knowledge of technology evolutions and consistently identify opportunities to pilot and innovate on existing and future technology. Requirements Bachelor's degree in Business, Technology, or a related field; advanced degree preferred. 5+ years’ experience in product management or a related role. Proven track record of leading cross-functional teams and delivering high-impact, scalable solutions. Strong strategic thinking and problem-solving skills, with the ability to translate vision into actionable plans. Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders at all levels. Deep understanding of Salesforce, Contact Center AI, and Robotic Process Automation (RPA), Generative AI Powered Platforms such as n8n and Retool. Knowledge of industry best practices and emerging trends in technology and business process management. Experience with Generative AI powered automations in regulated environments. Preferred Qualifications Experience in systems analysis and software development. Experience in solution architecture. Experience in a financial services or banking environment. Familiarity with agile methodologies and project management frameworks. Benefits Medical, Dental, Vision, and Life Insurance Paid Sick Leave 3 weeks’ Vacation Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program 529 Savings Plan Employee Mortgage Loan Program Free access to an Axos Bank Account with Self-Directed Trading Equal Employment Opportunity Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws. #J-18808-Ljbffr