Customer Support Specialist
Skillerszone LLC
About the job Customer Support Specialist Overview We are seeking a dedicated and customer-focused Customer Support Specialist to join our team. In this role, you will be responsible for assisting customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate should have strong communication skills, problem-solving abilities, and a passion for helping customers. Responsibilities Respond to customer inquiries via phone, email, live chat, or social media. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints and issues in a timely and professional manner. Escalate complex problems to the appropriate department when necessary. Maintain detailed records of customer interactions and transactions. Follow up with customers to ensure their issues are fully resolved. Collaborate with internal teams such as sales, technical support, and operations. Identify common customer issues and suggest improvements to products or services. Maintain a high level of professionalism and empathy during all interactions. Meet customer satisfaction and service performance targets. Required Qualifications Bachelors degree or equivalent work experience. 1–3 years of experience in customer service or customer support roles. Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Ability to handle multiple tasks and prioritize effectively. Basic computer skills and familiarity with CRM systems. Strong attention to detail and organizational skills. Ability to work independently and as part of a team. Preferred Skills Experience using customer support tools such as Zendesk, Freshdesk, Intercom, or Salesforce Service Cloud. Experience in call center or online customer service environments. Ability to analyze customer feedback and suggest improvements. Benefits and Perks Competitive salary package. Health insurance and medical benefits. Paid time off and holidays. Professional development and training opportunities. Career growth opportunities within the company. Friendly and collaborative work environment. #J-18808-Ljbffr Skillerszone LLC
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$35 - $55 per hour
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$26.08 - $40.29 per hour
The Customer Support Specialist is responsible for identifying the customer issue and providing a solution to resolve the case. The Representative’s primary objective is to provide consultative responses to the many types of technical and non-technical questions raised...Hourly payTemporary workWork experience placementRemote workFlexible hours- We’re seeking a Customer Support Specialist to assist users with AI-powered social media tools, troubleshoot issues, and provide an exceptional customer experience. Responsibilities Respond to customer inquiries via chat, email, and phone. Guide users through AI-powered...
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$25 per hour
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The Customer Support Specialist is responsible for identifying the customer issue and providing a solution to resolve the case. The Representative’s primary objective is to provide consultative responses to the many types of technical and non-technical questions raised...Hourly payTemporary workWork experience placementRemote workWork from homeFlexible hours- ...together quarterly for intense in-person working sessions called “surges.”learn more about working at the company. As a Customer Support Specialist II on the Premium Support team within Customer Experience, you'll serve as a subject matter expert for the company's products...Full timeWork at officeLocal areaNight shiftWeekend work
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...through it. That's this role. The role You're the frontline of customer outcomes. Your job is to take short blocks of time, mornings,... ...-to-value, higher adoption, longer retention. We see customer support, customer success, and sales as deeply interdependent functions...Full timePart timeRemote workDay shiftAfternoon shift$75k
Join to apply for the Customer Support Specialist role at Cherry Join to apply for the Customer Support Specialist role at Cherry Started in 2019, Cherry is an extremely fast growing FinTech that has built the simplest, fastest, and most inclusive Buy Now, Pay Later solution...Full timeSummer workLocal areaRemote workShift work- Position Overview We’re seeking a Customer Support Specialist to own frontline (L1) support for Medsender. You’ll help customers navigate workflows, resolve common issues, and triage product bugs for escalation—while improving documentation and support operations over time...Full timeInternshipImmediate startFlexible hours
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...is a mission‑driven company with a commitment to innovation, customer success, and culture. For Conductor, success is improving... ...and our communities. We are looking for a passionate Customer Support Specialist , who is seeking a customer‑centric, results oriented support...Work at officeLocal area- We are looking for a dedicated, empathetic, and problem-solving Customer Support Specialist to join our team. In this role, you will serve as the primary point of contact for our customers, addressing their inquiries, resolving technical issues, and ensuring exceptional...
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