EVENT CAPTAIN

Job Description

Job Description

Job Overview:

Join the Wild Thyme Company Team!

As an experienced Event Captain at The Wild Thyme Company, you will play a crucial leadership role in overseeing our catering events, ensuring seamless execution that aligns with client expectations and company standards. Your expertise in the events industry will enable you to manage staff effectively, serve as the main point of contact between clients and our team, and uphold our commitment to enhancing customer satisfaction to foster business growth. Whether you're looking for a consistent weekly schedule or occasional shifts, we offer a range of employment options to suit your needs. Come join our fun Foodie Family!

Responsibilities:

- Event Execution: Lead the setup and breakdown of events, ensuring every aspect meets the banquet event order and client specifications.

- Staff Management: Direct and delegate tasks to ensure efficient service delivery. Monitor staff presence, coordinate breaks, and manage performance.

- Client Interaction: Serve as the liaison between clients and The Wild Thyme Company, ensuring all client requests are met and issues are resolved promptly.

- Quality Control: Maintain high standards of cleanliness and organization across service areas. Inspect setups for compliance with the specified requirements.

- Communication: Conduct pre-event meetings to review event details, assignments, and expectations with the team. Communicate any changes or additional requirements throughout the event.

- Regulatory Compliance: Ensure all company policies and safety protocols are followed. Address any equipment issues or safety hazards immediately.

- Feedback and Improvement: Provide post-event feedback on staff performance, participate in the training of new hires, and attend quarterly leadership meetings to propose improvements.

Qualifications:

- Proven experience as an Event Captain or similar role in the events/catering industry.

- Excellent leadership, organizational, and time-management skills.

- Strong communication and interpersonal skills, with the ability to manage diverse teams.

- Knowledge of food service regulations and standards.

- Physical ability to handle the setup, ongoing management, and breakdown of events, including lifting and moving heavy equipment.

- Flexibility to work various schedules, including weekends, evenings, and holidays.

Benefits:

- Competitive hourly rate based on experience and qualifications.

- Flexible work schedules to accommodate other commitments.

- Opportunity to work in a dynamic, supportive, and creative environment.

- Potential for career advancement within the company.

Application:

If you are ready to lead our team to success and create memorable events that exceed client expectations, we encourage you to apply for this exciting opportunity at The Wild Thyme Company. Join our 'Foodie Family' and contribute to our culture of excellence.