Engineering Supervisor

Audio-Visual (A/V) Engineering SupervisorThe Audio-Visual (A/V) Engineering Supervisor leads the County's A/V team and plays a critical role in delivering seamless, immersive experiences that enhance the County's engagement with its constituents and peers. This position is responsible for supervising A/V technicians and support staff while overseeing the design, implementation, and maintenance of A/V systems for various applications, including video conferencing, in-person meetings, virtual court proceedings, and live events. In addition to providing hands-on technical leadership, the A/V Engineering Supervisor sets priorities, manages staff schedules and workload, develops team members, and collaborates with multiple departments to ensure the efficient and effective use of A/V technology, contributing to the County's communication and operational success.Essential Duties and Responsibilities* Supervise, mentor, and evaluate a team of A/V technicians and support staff, including assigning work, setting priorities, and managing daily schedules.* Provide leadership, coaching, and professional development to A/V staff, and conduct regular performance evaluations.* Participate in the hiring, onboarding, and training of A/V team members.* Establish and enforce A/V standards, policies, procedures, and best practices across County facilities.* Manage vendor and contractor relationships, including scoping work, reviewing quotes, and ensuring the quality of installations and services.* Plan and manage the A/V budget, equipment lifecycle, and capital replacement needs.* Serve as the primary point of escalation for complex A/V issues and high-profile events.* Design and implement audio-visual systems tailored to the County's needs.* Oversee and coordinate vendors in the installation and setup of A/V equipment, such as projectors, sound systems, and video conferencing tools.* Perform routine maintenance and troubleshooting of A/V systems.* Configure and calibrate A/V equipment to ensure optimal performance.* Support virtual trials, hearings, and other court proceedings using tools like Zoom, Teams, or similar platforms.* Provide technical support and training for users on A/V system operations.* Collaborate with IT staff to integrate A/V systems into the County's network infrastructure.* Manage and document the inventory of A/V equipment and accessories.* Stay updated on the latest A/V technologies and industry trends.* Assist in planning and executing live events, conferences, and presentations.* Customize control systems and user interfaces for user-friendly operation.* Create detailed system diagrams and technical documentation.* Ensure compliance with industry standards and regulations.Qualification RequirementsLeadership & Supervisory Experience• Minimum of five (5) years of progressive A/V experience, including at least two (2) years in a lead, senior, or supervisory capacity.• Demonstrated experience supervising, scheduling, and developing technical staff.• Proven ability to manage vendors, contracts, and A/V project budgets.• Strong leadership, delegation, and team-building skills.• Experience conducting performance evaluations and providing coaching and constructive feedback.• Ability to plan and prioritize team workload across multiple concurrent projects and events.Certifications & Technical Expertise* Certifications such as CTS (Certified Technology Specialist) or CTS-D (Certified Technology Specialist - Design).• Experience with A/V control systems like Crestron, Extron, or AMX.• Proficiency in AutoCAD, Visio, or similar design software for system layouts.• Strong knowledge of networking and IP-based A/V solutions.• Familiarity with acoustics and sound system design principles.• Knowledge of video production and editing software.Project & Technical Skills• Proven project management experience in leading A/V projects.• Strong diagnostic and troubleshooting capabilities.• Hands-on experience in the installation and configuration of A/V equipment.• Expertise in cabling, wiring, and electrical systems.Soft Skills• Excellent communication and customer service abilities.• Ability to explain technical concepts to non-technical users.• Strong organizational skills with attention to detail.• Flexibility to travel to various sites and work under pressure.Physical Demands• Ability to lift and carry heavy A/V equipment as required.Additional Requirements• Willingness to stay current with evolving A/V technologies.• Ability to work both independently and as part of a team.• Technical writing skills for creating manuals and documentation.• Availability to respond to A/V needs outside standard business hours, including evenings and weekends, to support events and court proceedings as needed.