Store Manager

Store Manager, Food Matters Market - Morganton, NC Full-Time/Exempt

Join the Food Matters Market Team! Food Matters Market is a locally owned and operated neighborhood grocery store dedicated to providing our community with high-quality natural, organic, and locally sourced foods. We believe healthy living begins with access to fresh, wholesome products and exceptional customer services. Our team is passionate about supporting local farmers, producers, and artisans while creating a welcoming shopping experience that reflects our commitment to quality, sustainability, and community.

If you are looking for more than just a job and want to lead a team that values integrity, service, and making a positive impact every day, we'd love to meet you.

Compensation Starting at $60,000-$70,000 annually, based on qualifications, knowledge, skills, experience, and demonstrated leadership ability. In addition to base salary, the Store Manager is eligible for performance-based bonus opportunities.

Position Summary

The Store Manager is responsible for the overall success of the Food Matters Market, Morganton, NC store by leading daily operations, developing a high performing team, delivering an exceptional customer experience, and driving sales and profitability. This hands-on leadership role ensures operational excellence, maintains compliance with food safety and employment standards, and fosters a positive workplace culture that reflects the values of Food Matters Market. If you enjoy leading by example, developing employees, and making a positive impact in your community, we'd love to hear from you.

What You'll Do

As Store Manager, you will:

• Lead the day-to-day operations of the store, ensuring an exceptional customer experience.
• Recruit, hire, train, coach, and develop a high-performing team.
• Create employee schedules that support customer service and business needs.
• Maintain merchandising standards, inventory accuracy, pricing, and product quality.
• Drive sales, profitability, labor management, and expense control.
• Ensure compliance with food safety, sanitation, and workplace safety standards.
• Monitor cash handling, inventory controls, and loss prevention practices.
• Build positive relationships with customers, vendors, and the local community.
• Address customer concerns professionally and implement continuous improvements.
• Partner with ownership and leadership to achieve company goals.

What We're Looking For

Qualified candidates will have:

• Management experience in retail, grocery, food service, or hospitality (multi-department grocery experience preferred).
• Demonstrated leadership and team development skills.
• Strong communication, coaching, and conflict-resolution abilities.
• Experience with inventory management, merchandising, and operational controls.
• Working knowledge of retail technology, POS systems, inventory software, and scheduling systems.
• Knowledge of food safety practices; ServSafe certification is a plus.
• The ability to manage multiple priorities in a fast-paced environment while maintaining a positive attitude.

Physical Requirements

This position requires the ability to:

• Move throughout the store for extended periods.
• Lift and move up to 25 pounds frequently, with or without reasonable accommodation.
• Occasionally work in refrigerated or freezer environments.
• Bend, reach, stoop, and perform routine retail activities.

Schedule

This is a full-time exempt leadership position requiring a flexible schedule, including evenings, weekends, holidays, and occasional extended hours based on business needs.

Why Join Food Matters Market?

We are committed to providing outstanding service while creating a welcoming shopping experience for our customers and a supportive workplace for our employees. We believe great teams build great communities and are looking for leaders who share our commitment to excellence.

How to Apply

If you're an experienced retail leader ready to make a difference, we'd love to hear from you. Submit your resume and complete our employment application to be considered.

Equal Employment Opportunity

Food Matters Market is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

Reasonable Accommodation

Food Matters Market provides reasonable accommodations to qualified individuals with disabilities throughout the application process and employment, unless doing so would create an undue hardship.