Principal Agentic AI Engineer

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

This is a hybrid role based out of Palo Alto CA. Hybrid is 3 days a week onsite, 2 days a week remote.

Drive AI-enabled innovation and production-ready solutions on SAP Business Techology Platform (BTP)!

We are seeking a Principal Agentic AI Engineer to join the  BTP Product Management Regional Implementation Group (RIG) , a hands-on team that brings the latest SAP technologies to life with early adopter customers across the Americas. 

In this role, you will combine deep engineering expertise, AI knowledge, and practical problem-solving skills to implement production-intent using SAP Business AI Platform, specifically Joule Studio 2.0 and related services. You will work closely with customers, product managers, and architects to turn emerging SAP capabilities into real-world applications and help shape the evolution of SAP technologies through actionable product feedback. 

If you are energized by solving complex technical challenges, experimenting with cutting-edge AI, and building solutions that make a tangible impact for customers, this role provides a unique opportunity to work at the intersection of innovation, architecture, and implementation excellence. 

What you’ll build: 

• Work with customers across the Americas to architect and deliver production-intent solutions on SAP Business AI Platform, with a focus on AI-enabled scenarios including custom agents, intelligent applications, and intelligent workflows such as n8n. 

• Partner with your product manager, development architect, and customer teams to deliver high-quality solutions, translating business requirements into scalable architectures, functional designs, and maintainable implementations. 

• Stay on top of the latest SAP product releases and emerging technologies, evaluating their suitability for customer scenarios, identifying trade-offs, and proposing optimal implementation approaches. 

• Collaborate on structured product feedback for each engagement, engaging with SAP Product Management and Architecture teams to ensure real-world insights inform product direction. 

• Contribute to sample implementations, reference architectures, configuration examples, and developer enablement materials, accelerating adoption of new SAP technologies both internally and with customers. 

• Serve as a technical mentor and subject-matter expert, helping teams apply best practices, experiment safely with new AI approaches, and deliver production-ready solutions with confidence. 

What you bring:  

• University degree in Computer Science, Software Engineering, or related field; 8+ years of software development experience building and shipping production systems. 

• Strong full-stack engineering fundamentals. You are equally comfortable building frontend experiences, backend services, APIs, and data integrations, and you know how to make them work together in complex customer landscapes.  

• Proficient in backend languages (Python, Node.js, Java, or Go) and modern frontend frameworks (React, Angular, Vue, or UI5).  Comfortable with Docker, cloud-native development (AWS, Azure, GCP, or SAP BTP), API design, DevOps & CI/CD pipelines. 

• Practical AI expertise: generative AI, LLM orchestration, prompt engineering, RAG patterns, and agentic architecture. You have moved beyond prototyping and built and maintained AI-powered solutions in production.  

• Development experience building agents using modern frameworks and protocols (MCP, A2A, LangGraph, CrewAI, or similar); you have shipped working agents, not just experimented with them.  

• Understanding LLM production concerns: grounding, guardrails, latency, cost optimization, and observability. 

• Experience implementing human-in-the-loop (HITL) workflows for safety-critical or compliance-sensitive automated operations.  

• Familiarity with knowledge graphs, vector stores, relational databases and embedding pipelines — the retrieval and grounding infrastructure that agents depend on. 

• Excellent collaboration and communication skills, capable of working directly with customers, developers, architects, and technical teams to translate business problems into working software. 

• A natural networker with a cloud-first mindset, able to thrive in a globally distributed, cross-cultural environment. 

• Passionate about lifelong learning, experimentation, and turning ambitious AI ideas into working production-grade solutions. 

SAP Ecosystem (a strong plus):  

• Experience developing on SAP BTP / SAP Build / Joule Studio or working with SAP AI Core. 

• Internal candidates with deep SAP technology expertise who are eager to apply it to AI-enabled scenarios are strongly encouraged to apply.  

We know that no single person checks every box. If you bring strong engineering depth and a genuine drive to build AI-powered solutions — whether your background is in SAP technologies, open-source AI, agentic systems, or a mix of all three — we'd love to hear from you.   

Where you belong: 

As part of the BTP Product Management Regional Implementation Group (RIG), you will help bring early-stage SAP innovations into real customer environments. 

RIG is a hands-on unit within SAP BTP Product Management focused on accelerating customer adoption of emerging SAP technologies. You will work with early adopter customers to define, implement, and scale AI-centric scenarios, creating production-ready reference cases and providing tangible product feedback that shapes SAP’s product roadmap from the earliest stages. 

#SAPBTPPMRIG 

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: View email address on jobs.sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 176300 - 299700 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements:

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 448945  | Work Area: Software-Design and Development  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid