Lead Technician
$20 - $25 per hourConrad's Water Damage and Fire Restoration
Lead Technician Water & Fire Restoration Conrads Water & Fire Johnson City, TN Job Type Full-time Pay $20$25 per hour Overtime and advancement opportunities available About Us Conrads Water & Fire is building a high-performance restoration operation in the Tri-Cities market. We are seeking experienced, driven field leaders who can take ownership of projects, lead crews, and deliver excellent customer experiences during emergencies. Position Overview The Lead Technician is responsible for leading mitigation crews onsite, managing documentation quality, communicating with customers, and helping maximize job scope and operational execution. This role is ideal for someone ready to step into leadership and grow toward Project Management or Operations leadership. Responsibilities
- Lead water, fire, and mold mitigation projects
- Manage technicians onsite
- Complete initial job walkthroughs and setup
- Document moisture readings, photos, and daily progress
- Ensure proper equipment placement and drying strategy
- Maintain documentation quality and job profitability standards
- Communicate professionally with customers and management
- Respond to emergency after-hours calls as part of rotation
- Restoration or mitigation experience required
- Leadership experience preferred
- Strong communication and organizational skills
- Ability to work independently and make field decisions
- Valid drivers license required
- IICRC certifications preferred
- Water mitigation experience
- Drying equipment knowledge
- Xactimate or restoration documentation familiarity
- Customer service and conflict resolution skills
- Clear advancement path into Project Management
- High-growth company environment
- Paid training and certifications
- Overtime opportunities
- Performance-driven culture with leadership development
- MondayFriday
- On-call rotation required
- Emergency response work after-hours as needed
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Compensation details: 20-25 Hourly Wage
PI3224275bb344-26289-40649902
Vacancy posted 6 days ago
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