Quality Manager

Thermal Care is a leading manufacturer of process cooling equipment and systems for applications worldwide. As an ISO 9001 certified manufacturer, Thermal Care provides heat transfer equipment for over 50 industries and specializes in meeting the specific needs of our customers by offering both standard and custom designed industrial process cooling solutions. Some of the industries served include plastics, laser, heat treating, food processing, machine tool, plating/ anodizing, chemical, die casting, optical coating, and printing. Purpose The Quality Manager provides leadership for the quality function and sustains the quality philosophy and team culture for the company. The quality manager role establishes, maintains, and optimizes an effective quality management system both within the systems of Thermal Care and externally within the role as Supplier Quality Assurance. This position will report to the Director of Operations and is located in Niles, Illinois. Duties and Responsibilities Oversees the evaluation of finished products for quality and reliability Lead internal and external audits, corrective/preventative action systems, and Management Review meetings as ISO management representative Maintain and enhance the Quality Management System to ensure the levels of quality established through company goals and customer expectations are met Collaborates with purchasing on the development and implementation of a supplier management strategy Collaborates with engineering on new product development and design review for quality issues Travels to suppliers to participate/lead in the function of Quality Liaison Analyze and resolve process quality issues and needs as they relate to an organization’s process performance and adhering to quality requirements Qualifications Associate’s or Bachelor’s Degree in Business Administration (or related field) and/or ten (10)+ years of direct work experience without formal education Position typically expects up to six (6) years of direct/relevant experience based on scope of position and in area of supervision with one (1) year of leadership responsibility Knowledge of manufacturing and quality techniques Demonstrate leadership, project management, facilitation, and problem-solving skills Must be able to read mechanical drawings Quality Management System auditing experience Experience as an ISO Management Representative is required Demonstrate leadership, project management, facilitation, and problem-solving skills Must have a positive attitude and foster a continuous improvement environment Ability to function in a team environment Effective verbal and communication skills PiovanGroup is a world leader in the development and production of systems for the automation of production processes for the storage, transport and treatment of polymers, plastic, and food powders. The Group is close to its customers, on a global basis, through continuous technical assistance and support from the design phase to the installation and start-up of the system. Customers, People, Innovation. These are the pillars of our philosophy that have led us to grow in a path that began more than fifty years ago, pursuing our development objectives with honesty, integrity, and transparency. PiovanGroup offers an outstanding compensation and benefits package including profit sharing, bonus plans, 401(k) with company match, medical insurance, dental, vision, life insurance, short- and long-term disability, health club reimbursement, tuition reimbursement, employee assistance, and employee referral bonus program. PiovanGroup is an Equal Opportunity Employer (EOE) and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age, national origin or ancestry, physical or mental disability (except where physical or mental abilities are a bona fide occupational requirement), veteran status, marital status, familial status, sexual orientation, HIV-positive status, possession of the sickle cell trait, genetic characteristics, political views, and any other basis protected by federal, state or local laws.