Automotive New Car Sales Manager

Job Description

Job Description

Ross Downing Chrysler Dodge Jeep Ram of Mobile is hiring an experienced New Car Sales Manager to lead our new vehicle sales department. This leadership role is responsible for driving revenue, managing sales performance, coaching a high-producing sales team, and delivering an exceptional customer experience.

We are looking for a proven automotive sales leader who understands new car operations, inventory management, dealership KPIs, and customer satisfaction metrics in a high-volume environment.

Sales Leadership & Team Management

• Lead, train, and motivate a team of automotive sales consultants to achieve sales, gross, and CSI targets

• Conduct daily sales meetings, performance reviews, and ongoing coaching

• Set clear expectations around lead management, follow-up, and closing processes

New Car Sales Strategy & Performance

• Manage new vehicle sales performance, including volume, gross profit, and inventory turn

• Analyze sales data, market trends, and competitor pricing to adjust strategy

• Partner with the General Sales Manager to set monthly, quarterly, and annual sales goals

Customer Experience & CSI

• Maintain a customer-first sales culture focused on transparency and satisfaction

• Resolve escalated customer concerns promptly and professionally

• Build long-term customer relationships to drive repeat and referral business

Process, Inventory & Compliance

• Ensure adherence to dealership policies, sales processes, and manufacturer standards

• Monitor inventory levels and support merchandising, pricing, and aging strategies

• Utilize CRM and DMS tools to track performance and manage sales pipelines

• 3–5+ years of automotive sales management experience , preferably in new car sales

• Strong leadership, coaching, and team-development skills

• Proven ability to drive vehicle sales, gross profit, and customer satisfaction

• Excellent communication, negotiation, and interpersonal skills

• Knowledge of dealership operations, inventory management, and financial performance

• Experience with DMS and CRM systems (Reynolds, CDK, VinSolutions, DealerSocket, etc.)

• Ability to succeed in a fast-paced, high-volume dealership environment

• High level of professionalism, integrity, and confidentiality

• Competitive compensation plan (salary + performance-based incentives)

• Health, dental, and vision insurance

• Life insurance options

• 401(k) with company match

• Paid time off

• Career advancement opportunities within a respected dealership group

• Established, reputable dealership with strong brand presence

• Supportive leadership and growth-focused culture

• High-quality inventory and strong customer traffic

• Opportunity to make a direct impact on dealership performance

Ross Downing Chrysler Dodge Jeep Ram of Mobile is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all employees.