Behavioral Health Technician (BHT) Manager

Behavioral Health Technician (BHT) Manager

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That's why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.

Position Overview

The Behavioral Health Technician (BHT) Manager is a key member of the leadership team, responsible for overseeing the daily operations and performance of the BHT teams. This role ensures a safe, therapeutic, and recovery-focused environment for clients. The BHT Manager provides direct leadership, supervision, coaching, and role-specific training to both BHTs and BHT Supervisors. They are accountable for ensuring staff consistently align with Accanto's clinical philosophy, programming models, and professional standards. The BHT Manager delivers regular performance feedback, conducts annual evaluations, and fosters ongoing skill development. Additionally, they partner with the Executive/Site Director to manage departmental costs and ensure operations stay within the established budget.

Schedule

• Monday-Friday, 8:00am-5:00pm
• Monthly weekend on-call rotation required

Compensation Disclosure

• Starting salary range between $70,000 $80,000

How Behavioral Health Technician Managers Empower Recovery

• Oversees the provision and ensures the quality of services delivered by the BHT and BHT Supervisors, including but not limited to groups, meal support, and milieu management
• Provides supervision, training, and support to new and existing staff
• Provides supervision and oversight to BHT Supervisors
• Manages team by encouraging employee engagement, accountability, and development
• Participates in leadership meeting, treatment team, mini team, morning huddle
• Communicates with the clinical team regarding patient needs and behaviors, and maintains clinical documentation as needed
• Collaborates with a multi-disciplinary team of leaders to ensure the program and client goals are being met
• Participates in provision of meal support to clients during meals and meal outings, leads milieu activities, transports clients and supervises patient outings, and provides skills coaching when appropriate
• Coordinates unit activities and outings and orders related supplies in adherence with site budget
• Assists clients in crisis as needed, including providing skills coaching to clients
• Facilitates room and common area searches as needed
• Plans client outings and corresponding staffing needs
• Actively participates in the recruitment, interviewing, and onboarding of BHTs
• Demonstrates commitment to clinical, operational, and fiscal responsibilities
• Demonstrates excellent clinical customer service using therapeutic communication skills to build strong client relationships and improve outcomes
• Attends all required meetings
• Completes all assigned mandatory trainings
• Maintains at all times the confidentiality of proprietary information, which includes but is not limited to, trade secrets, sensitive company information, and generally any company information not made available to the public
• Maintains at all times the confidentiality of former and current Emily Program and Veritas Collaborative clients' protected health information, as directed by state and federal law, and Emily Program and Veritas Collaborative policy. Additionally, maintain confidentiality in any position with access to employee personal information
• Drives clients, staff, and supplies in the company vehicle as needed

Education Qualifications:

• High school diploma or equivalent required.
• Bachelor's degree in psychology, social work, behavioral health, or related field highly preferred and at least 3+ years of healthcare experience in a similar position/related field preferred.

Other Qualifications:

• Employees at Residential or Inpatient sites must have a valid driver's license and be authorized to drive.
• Employees at Residential or Inpatient sites are required to have a current Basic Life Support certification within 30 days of hire.
• Employees at Residential or Inpatient sites are required to have a current First Aid certification within 30 days of hire.
• Employees at Residential or Inpatient sites in North Carolina or Georgia are required to have a current CPI certification within 30 days of hire.
• Employees at Residential site in Washington are required to have a Washington State Department of Health Food Handler permit within 30 days of hire.

Competencies:

• Demonstrates the ability to lead diverse teams with confidence and integrity.
• Provides effective supervision, mentorship, and performance feedback to BHTs and BHT Supervisors.
• Promotes a culture of accountability, engagement, and development.
• Uses de-escalation techniques and crisis intervention strategies appropriately.
• Provides real-time skills coaching to clients in distress.
• Builds positive relationships with staff, clients, and leadership through active listening and empathy.
• Demonstrates professionalism and therapeutic communication in all interactions.
• Provides structured onboarding and ongoing training for new and existing BHT staff.
• Supports the professional growth of direct reports through career pathing and skill-building initiatives.
• Effectively manages scheduling, staffing, and timekeeping processes.
• Demonstrates sound decision-making in resource allocation.
• Works effectively across departments to achieve shared goals.
• Demonstrates flexibility in managing changing priorities and staffing needs.

What We Offer:

Employee Benefits: We understand the importance of a well-rounded benefits package. That's why we're dedicated to providing a range of plans to meet your needs.

For full-time employees, we offer:

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Dental insurance (Delta Dental)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• 401(k) plan available two months after start date
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation

Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.