GUEST SERVICE REPRESENTATIVE
Ho-Chunk Nation
Location: HCG BLACK RIVER FALLS
Department: HCG-BRF Rooms Summary: POSITION OVERVIEW The Guest Service Representative will be responsible for answering and directing incoming facility and guest phone calls, making guest reservations, registering and checking out guests, addressing all manners of inquiry and requests for personalized service, all of which ultimately enhances every interaction for our guests and employees; customer service is our top priority for both internal and external guests. MINIMUM QUALIFICATIONS EDUCATION: 1. High school graduate or equivalent. ESSENTIAL: 1. All casino employees will be subject to the Criminal and Background restrictions of theHo-Chunk Nation. 2. Must have valid driver's license, dependable transportation, and proper insurance. EXPERIENCE: 1. One (1) year of customer service experience preferred. 2. Minimum of three (3) months of cash handling experience preferred. 3. Previous experience with a Hotel Property Management System preferred.
Vacancy posted 4 days ago
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