Client Service Associate

Client Service AssociateNextShining. is a leading recruitment and staffing agency dedicated to connecting top talent with the right opportunities. We specialize in providing customized workforce solutions that help businesses grow and professionals advance their careers. With a focus on excellence, integrity, and personalized service, we ensure the perfect match for every client and candidate. At NextShining., we are committed to driving success for both companies and individuals in today's dynamic job market.Job DescriptionNextShining is seeking a personable and motivated Client Service Associate to join our team in New York, NY.In this role, you will serve as an important point of contact for our clients, helping answer questions, provide information, resolve concerns, and ensure each interaction reflects our commitment to excellent service.This position is ideal for someone who enjoys communicating with people, stays organized in a fast-paced environment, and wants to develop valuable skills in client relations, communication, and business operations.ResponsibilitiesServe as a professional point of contact for clients and customersRespond to client questions and provide accurate information about servicesAssist with resolving general client concerns in a timely and professional mannerBuild and maintain positive relationships with clientsCoordinate with internal team members to ensure client needs are addressedMaintain accurate records of client interactions and requestsFollow up with clients when necessary to ensure satisfactionIdentify opportunities to improve the overall client experienceSupport daily client service and administrative operationsRepresent NextShining with professionalism and a customer-focused attitudeQualificationsStrong verbal and written communication skillsProfessional and approachable interpersonal styleExcellent organizational and time-management abilitiesAbility to listen carefully and understand client needsStrong problem-solving and critical-thinking skillsComfortable working independently and as part of a teamAbility to manage multiple responsibilities while maintaining attention to detailPositive attitude and willingness to learnDependable, adaptable, and results-orientedBasic computer and administrative skillsAdditional InformationCompetitive annual salary of $39,000 – $43,000Full-time positionCareer growth and advancement opportunitiesProfessional development and skill-building opportunitiesSupportive and collaborative work environmentOpportunities to strengthen client service, communication, problem-solving, and business skillsHands-on experience working with clients and internal teamsStructured training and ongoing supportOpportunity to take on greater responsibilities as you grow within the company