Customer Service/Project Manager

Job Title

Duties and Responsibilities:

• Heavy communication with customer and sales reps via phone and email
• Gather and organize order details from customers and sales reps
• Customer education of products, services, and processes
• Issue identification, troubleshooting, and problem resolution
• Must thrive in a deadline-driven work environment
• Excellent time-management skills
• Ability to multi-task, organize, and prioritize work
• Detailed oriented
• Exceptional people skills
• Ability to ensure a positive ordering experience for all customers
• Excellent phone etiquette, verbal, written, and interpersonal skills

Minimum Education Required:

High School

Minimum Experience Required:

• A level of strength and comfort with computers and related technology (Microsoft Word, Outlook, Excel)
• Proficient in spelling, proofreading, and the use of proper grammar
• Proficient in math and units of measurement
• Positive attitude and willingness to work as a team
• Able to work in a fast pace, high pressure environment
• Excellent communication and interpersonal skills with clients and staff
• Organization, prioritization, and time management skills
• Eagerness to work and learn, and comfortably handling a variety of responsibilities as they arise

Shift:

First (Day)

Number of Openings:

1

Public Transportation Accessible:

No

Veterans Encouraged to Apply:

Yes

Physical Required:

No

Drug Test Required:

No

Compensation:

$18.00 - $25.00 / Hourly

Postal Code:

55330

Place of Work:

On-site

Requisition ID:

15583

Job Type:

Full Time

Job Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Email:

View email address on click.appcast.io