Administrative Assistant, Commercial Litigation - Disputes, Claims & Investigations

Join Stout's Team

At Stout, we're dedicated to exceeding expectations in all we do we call it Relentless Excellence. Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team.

Impact You'll Make

Provide high-quality administrative and operational support to the Cleveland DCI team

Ensure efficient coordination of schedules, communications, and internal processes

Support engagement lifecycle management and practice operations

Contribute to marketing and business development initiatives to strengthen client relationships and brand presence

Facilitate collaboration across internal departments to support practice success

Administrative / Practice Management

Coordinate calendars, travel arrangements, meetings, and conference calls for the Cleveland DCI team

Prepare, track, and reconcile expense reports for team leadership

Maintain organized records, documents, and internal systems to support team efficiency

Serve as a liaison across departments (Accounting, Legal, Marketing, IT, etc.) to ensure alignment and coordination

Assist with general office operations and ad hoc administrative projects as needed

Support internal reporting, tracking, and documentation processes

Engagement / Client Support

Assist with engagement setup and lifecycle processes (project codes, conflict checks, closeouts)

Track engagement metrics including retainers and accounts receivable

Support project teams with research and Excel-based analysis

Draft and coordinate engagement letters in partnership with senior professionals and legal

Prepare materials and documentation for client engagements

Marketing / Sales Support

Support execution of business development and marketing initiatives in coordination with the DCI practice and marketing team

Assist with planning and logistics for events, communications, and local marketing efforts

Conduct research on clients, law firms, and case activity

Help prepare presentation materials and background research for client meetings

Maintain CRM (HubSpot) data, including client contacts and deal tracking

Build and maintain relationships with young professionals and attorneys in the Cleveland market

What You Bring

Strong organizational and time management skills with the ability to multi-task and meet deadlines

Ability to work independently while supporting a fast-paced team environment

Strong attention to detail and commitment to accuracy

Professional communication skills, both written and verbal

Sound judgment and problem-solving abilities

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Adobe Sign)

Ability to learn new systems and tools (e.g., CRM platforms, legal research tools like Lex Machina)

Experience with CRM tools such as HubSpot (preferred)

High level of discretion and ability to handle confidential information

Education & Experience

Bachelor's degree preferred (Communications, Marketing, Business, or related field); Associate's degree with relevant experience considered

High School diploma required

2+ years of administrative, operations, or similar experience, preferably in a professional services environment

How You'll Thrive

Stay organized and effectively manage competing priorities

Take initiative and ownership of administrative responsibilities

Build strong working relationships across teams and functions

Adapt quickly to changing needs and deadlines

Maintain professionalism and a high standard of quality in all work

Support both operational excellence and team collaboration

Why Stout?

At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life. We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve. We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals. Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives. Learn more about our benefits and commitment to your success.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

Stout is an Equal Employment Opportunity. All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law.

Stout is required by applicable state and local laws to include a reasonable estimate of the compensation range for this role. The range for this role considers several factors including but not limited to prior work and industry experience, education level, and unique skills. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current range is $25.00 - $40.00 Hourly. This role is also anticipated to be eligible to participate in an annual bonus plan. Information about benefits can be found here.