Director of Food and Beverage (The Dow Event Center)

Director of Food & Beverage

This position is responsible for daily management of the Food and Beverage Department of the Dow Event Center to include concessions, mobile carts, general event catering, culinary, catering sales, menu development, financials, and budgets. The Director of Food & Beverage directs and coordinates the entire food and beverage operation by performing the following duties personally or through subordinate supervisors:

• Lead all Food & Beverage operations, including daily departmental oversight, personnel management, and the delivery of consistent, high-quality service.
• Market Food & Beverage services to clients and partners while establishing and maintaining effective operational and financial controls.
• Develop Food & Beverage budgets and event-specific sales projections to support overall business and revenue objectives.
• Oversee all concession operations, including stand-level inventory and per-capita reporting, purchasing and product distribution logistics, spoilage and cost-of-sales control, weekly ordering and product list verification, and routine food quality inspections and tastings.
• Ensure full compliance with applicable health, safety, and alcohol service regulations, as well as internal company standards and procedures.
• Direct staffing and scheduling across all F&B functions to support efficient operations for event and non-event needs.
• Manage Premium Services food and beverage operations—including suites, VIP areas, and private event catering—ensuring alignment with organizational service standards and culinary strategy.
• Lead premium menu development, service standards, and culinary execution to enhance guest experience in all premium spaces.
• Collaborate with Operations, Ticketing, Security, and Event Management teams to support the seamless execution of premium services on event days.
• Identify and support revenue-enhancing opportunities within Premium Services, including upsell initiatives for suites, VIP programs, and private events.
• Contribute to the planning and execution of premium guest experiences from an F&B perspective, partnering with teams who manage ongoing client relationships.
• Is responsible for the overall direction and coordination of Food and Beverage units. Carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
• This position will work with limited supervision and will require the ability to interact with all levels of staff including management. Requires ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.

Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Certificate or degree from an accredited culinary school, college, or technical school preferred.
• Minimum 5 years' experience in management level position in Food & Beverage or equivalent combination of education and experience.
• Previous experience in overall Food and Beverage operations, sales, inventory control, cost control and food preparation procedures.
• Previous experience in food purchasing (Catering & Concession), including price negotiations.
• Excellent knowledge of current culinary and concession trends, presentation, and food quality.
• Previous experience in standardizing recipes, plating, and costing of menus.
• Previous experience collaborating with sub-contractor vendors.

• Serv Safe food and Serv Safe Alcohol certified.
• Maintain PCI Compliance certification.
• Alcohol awareness certificate and training capabilities.
• Strong orientation to customer service and ability to collaborate with clients and staff members.
• Results oriented individual with the ability to meet required budgetary goals.
• Excellent organizational, multi-tasking, planning, written and verbal communication skills.
• Attention to detail and service oriented.
• Prior supervisory experience required.
• Computer skills including proficiency with Microsoft Office programs.
• Ability to be creative with buffet presentations and maintain a quality product.

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Location: On Site at The Dow Event Center, Saginaw, MI