Pharmacy Technician- Access

Cencora seeks a Patient Services Specialist I to manage patient assistance program applications and reimbursement coordination at a Pensacola facility. The role involves qualifying patients, obtaining documentation, utilizing specialized software, and liaising with healthcare stakeholders to optimize patient services and reimbursement outcomes.

Responsibilities

• Initiate, research, and submit patient assistance program applications for assigned facilities
• Identify and qualify patients for available assistance programs using IndiCare™
• Collect required signatures and documentation from patients and facilities before application submission
• Maintain detailed records and track reimbursement information and replacement products
• Build and maintain relationships with hospital contacts and department managers regarding program updates

Requirements

• High school diploma or GED
• 2+ years pharmacy coordination, patient services, insurance verification, or healthcare customer service experience
• Pharmacy Technician (PTCB CPhT) certification preferred
• Proficiency with IndiCare™ software and claims management systems
• Strong documentation and organizational skills
• Ability to communicate effectively with diverse healthcare stakeholders