Contract Analyst

Job Description

Job Description

At-a-Glance:
Are you ready to build your career by joining a healthcare provider. If so, our client is hiring a Contract Analyst.

• Temp to hire
• Onsite

Required

• Education
• • Bachelor's Required
• Work Experience
• • 2+ Related Experience Required
• Knowledge, Skills and Abilities
• Required
• • KSAs
  • Strong oral and written communication skills.
  • Proficiency in Microsoft Office (Word, Excel, and Outlook).
  • Ability to navigate computerized data systems online
  • Strong organizational skills
  • Ability to multitask priorities while meeting project deadlines.
  • Ability to complete analysis and determine best course of action.
  • Knowledge of hospital products for specific service lines i.e. Operating Room (OR), Cath Lab, Surgery, Radiology, Facilities, etc.
  • Ability to accept responsibility and accountability for his/her actions.
• Preferred
• • Knowledge of healthcare industry operations.
  • General knowledge of maintenance terminology.
  • General accounting knowledge.
  • General knowledge of legal terminology
• Physical Requirements
• • Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
  • Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
  • Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.
  • This includes frequent computer, phone, and cable set-up and use.

Responsibilities:

• Asset Management Contract Analyst is responsible for reviewing, analyzing and negotiating service contracts for clinical and non-clinical equipment.
• Works with vendor and legal department to negotiate contract terms and conditions.
• Evaluates contract performance, performs cost analysis, reviews service history and communicates with departments to access their needs.
• Contract Analyst ensures contract terms are fulfilled and acts as a liaison to resolve any contract related issues.
• Validates and ensures all contract invoices are accurate and paid according to contract terms.
• Performs an annual contract evaluation and addresses any non-performance issues and negotiates refunds.
• Ensures all contract information is accurately documented in contract database and provides contract cost forecast for budgeting purposes.
• Interacts with customers in multiple locations and services their needs in a manner consistent with department goals and expectations.
• Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
• Demonstrates core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
• Performs in-depth evaluation of service contracts for clinical and non-clinical equipment based on needs by analyzing all relate data such as service history, repair cost history, service trends and industry standards.
• Determines equipment maintenance service strategy based on cost analysis results.
• By evaluating time and material vs. service contract cost.
• Negotiates pricing, service levels, equipment loaners, coverage hours and response time.
• Also negotiates out of contract cost such as after-hours labor rates, parts and damage discounts.
• Ensures service contracts are executed within contract terms maintaining a 95% compliance.
• Develops and maintains good working relationships with customers and suppliers.
• Ensures that critical information such as “End of Life” is documented in our system and department is notified.
• Ensures that all required documentation and approval are obtain before finalizing contract.
• Responsible for ensuring a Business Associate Agreement is executed as applicable.
• Ensures that contracts dealing with software or network connections are reviewed and approved by IT department prior to executing contract.
• Review’s contract terms and conditions and works closely with Legal department to review and negotiate optimal contract terms and conditions.
• Acts as a contract liaison between customer and supplier to find resolution to any disputes or service-related issues.
• Conducts an annual contract performance evaluation to ensure all contract terms are fulfilled, resolves any contract deficiencies and negotiates refunds for non-performance.
• Documents all contract addendums/deletions to ensure billing is accurate, disputes any invoice discrepancies and process payments according to contract terms. Ensures contract database is updated.
• Ensures that invoice accrual don’t exceed 90 days.
• Tracks all negotiated savings for reporting purposes.