Product Owner - Agile

Position Overview Regular. Language Fluency: English (Required). Work Shift: 1st shift (United States of America). This Product Owner in the Scaled Agile Framework partners with product managers to balance business, technology and design priorities to deliver brand‑defining product and service experiences. The role focuses on strategy execution, ensuring tactical delivery while understanding strategic impacts. In some Agile teams there may be both Business and Tech Product Owners, sharing joint accountability for team results. If the business cannot provide a PO, a Tech PO may step in to fulfill the responsibilities. The Product Owner executes the strategy for their area of responsibility—client experience, back‑office processes, or other systemic processes—based on client and company needs. They are a key resource in backlog management, translating product vision into epics and features with delivery teams. Responsibilities span the entire delivery process: identifying improvement areas, authoring user stories, collaborating with technical leads and scrum teams to ensure solutions address experience priorities while maintaining technical integrity, and overseeing tactical execution. Essential Duties and Responsibilities Lead delivery team priorities in PI planning, sprint planning, and other Agile ceremonies aligned to larger experience platform priorities and vision defined by product management. Align with product managers to clearly articulate product strategy to the delivery team. Deliver new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improve existing capabilities. Author and maintain the team’s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities. Perform triage on critical issues and communicate consistently and clearly with all concerned parties. Serve as a key resource to the development team to answer questions, provide clarifications, and conduct and coordinate business validation, focusing on fitness for use. Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions. Partner with solution architects and other technical leads to ensure solutions effectively address program priorities while balancing client experience and technical integrity. Facilitate sprint planning with stakeholder groups to drive alignment and visibility for feature build timing, ensuring overall adherence to the product roadmap and enterprise strategic themes. Facilitate sprint demos and provide final acceptance for completed user stories, ensuring stories meet acceptance criteria and definition of done. Coordinate the creation of release‑specific business documents such as support model definitions, go/no‑go approvals, internal release notes, and release‑related living documents. Risk management: ensure Product Management Lifecycle (PML) process and procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met, partnering with product managers on evidence to support recommendations. Qualifications Required Qualifications Bachelor’s degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience. Five or more years of banking, financial services, digital, or other relevant work experience. Three or more years of product, analysis, technology, and/or design experience. Three or more years of leading cross‑functional teams. Experience defining and delivering digital business initiatives to execute on a product roadmap. Demonstrated technical acumen and ability to work with the technology organization to align product and technology roadmaps. Ability to translate strategic plans into tactical daily actions for execution. Ability to lead cross‑functional teams without formal authority. Comfortable managing concurrent projects in a fast‑paced, results‑driven environment. Comfortable with ambiguity, leading work autonomously, and making independent decisions. Strong analytical skills, ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues. Excellent skills in presentation, facilitation, communication, and negotiation. Preferred Qualifications Previous experience working as a Product Owner for Agile team(s). Experience working with distributed teams (onshore/offshore). Certified SAFe Product Owner/Product Manager (or equivalent). Salary The annual base salary for this position is $103,800.00K - $197,220.00K. Working Conditions Sitting: Constantly (more than 50% of the time). Standing: Frequently (25%–50% of the time). Walking: Frequently (25%–50% of the time). Visual / Audio / Speaking: Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding: Able to work with standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability: Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel: Minimal and up to 10%. Benefits All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. The company offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. The company may also offer a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on the position and division. Additional benefit details will be provided during the hiring process. Equal Opportunity Employer Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. 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