Sr. IT Project Manager

Project Delivery ManagerManage all aspects of project delivery for large and/or complex projects as assigned by the IT PMO which may include working with business and IT stakeholders to define detailed requirements to meet project objectives, resource planning, usability design, sprint planning, risk management, change management, training, and service introduction. Resource planning may include identifying skillsets needed for the duration of the project and recruitment of external resources.A critical component of this position's purpose is communicating with project stakeholders, informing and escalating, as needed.Guide the efforts of project team members, including internal resources and/or third-party contractors to deliver the project according to plan. At times, projects will require the acquisition/selection of resources and new technologies. Projects could encompass all IT disciplines including infrastructure, applications, reporting, end user technologies and will be managed using the DFA IT project implementation methodology which allows for waterfall, agile, and hybrid processes, as needed.This role will be considered a champion for DFA IT governance processes and will coach others across DFA to support ongoing expansion, as needed.A key measure of success in this role is the ability to plan, execute, and deliver projects that meet the expectations of the stakeholders on time and within budget.Job Duties and Responsibilities:Direct and manage project delivery from beginning to end, ensuring all critical project milestones are metCollaborate with business stakeholders to fully understand the business case, value realization plan, and post go live success criteria and metricsDefine project scope, goals, and deliverables; work with IT and business leadership to ensure the project goals support the business goalsDefine the implementation approach and utilize the DFA IT project implementation methodologyDevelop and/or oversee development of all project artifacts including detailed project plans, status updates and communications, presentations, requirements documentation, architecture diagrams, training bundles, etc. as required by the DFA IT project implementation methodologyDevelop project staffing plan and work with business and IT stakeholders to recruit/assign resources; where required, lead the selection and contracting of external resources, technology, and service providersDevelop project budget, when required, and work with IT and business stakeholders to successfully deliver the project within budgetLiaise with project stakeholders on an ongoing basis, across multiple locations and leadership levelsWork with business stakeholders to define the project stakeholder management, change management, and project communications approach. At times, creating and executing a comprehensive change and communications plan might require collaboration with the HR and the Communications organizationsSet and continually manage and communicate project expectations to team members and other stakeholdersEnsure solution is fully tested with documented test results utilizing test plans, scenarios and test scriptsProactively manage, communicate, and mitigate project issues and risksProactively manage changes in project scope and assumptionsIdentify and manage project dependencies and critical pathManage the delivery of work across multiple IT organizations, as neededCoach, mentor, motivate, and supervise project team members and contractors and influence them to take positive action and accountability for their assigned workCultivate business relationships vital to the success of the projectFacilitate escalation, as neededDevelop and execute change management plans to ensure the organization is ready to adopt new systems and processesPlan and execute service introduction steps to ensure successful support of the new systems and processesEnsure steady state support goals are achieved as per the agreed schedule prior to the completion of the hyper-care phaseComplete project close and sunset review with project stakeholdersThe requirements herein are intended to describe the general nature and level of work to be performed, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.Minimum Requirements:Education and ExperienceBachelor's degree in computer science, information technology, or business administration8+ years project management experience, preferably in a manufacturing or fluid milk marketing environment, coupled with strong leadership skills and experience implementing large/complex projectsExperience with one or more of the following is preferred: SAP, JDE, Salesforce, Networking, InfrastructureCertification and/or License Project Management Institute PMP certification preferred; SAP certifications, Six Sigma Black Belt, or other similar certifications preferredKnowledge, Skills and AbilitiesKnowledge of Agile and Waterfall methodologiesGeneral understanding of IT technical infrastructure including basic networking, phone systems, servers, database, cloud, and disaster recoveryAble to facilitate work sessions for business process re-engineering and optimizationAble to drive IT and business process standardization and best practicesAble to demonstrate solid business judgment and decision-making skills; able to make well-informed and reasoned decisions in a short period of timeAble to elicit cooperation from a wide variety of sources, including upper management, clients, and other departmentsAble to work independently and in a team-oriented, collaborative environmentAble to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilitiesAble to communicate clearly and effectively, both verbally and in writing, for a diverse range of internal and external audiences; able to communicate technical information to non-technical individualsAble to bring project to successful completion through political sensitivityAble to build a collaborative working environmentAble to effectively prioritize and execute tasks in a high-pressure environmentAble to learn, understand, and apply new technologiesSkill in conducting research into project-related issues and productsWorking knowledge of Microsoft Office Suite, specifically Excel, Word, PowerPoint, Teams, and Share PointMust be able to read, write and speak EnglishAn Equal Opportunity Employer including Disabled/Veterans