Inside Sales Manager, Industrial Equipment

About Canpump

Canpump is a North American supplier with over 30 years of pressure and pump expertise. We provide professional pressure washing equipment, pumps, engines, accessories, and replacement parts to contractors, dealers, rental companies, agricultural customers, and other commercial and industrial markets.

The Opportunity

Canpump is expanding its Phoenix operation from fulfilment into direct retail sales. We’re looking for an equipment or industrial sales professional to help grow the business. Reporting to the Head of Sales and management team, you’ll begin as a hands-on player-manager, selling, prospecting, quoting, and building sales processes. As the team grows, you’ll coach and lead 1–2 inside sales/customer service representatives.

Key Responsibilities

Drive sales and growth

• Execute sales strategy and own revenue for an assigned territory or account base, plus walk-in retail sales.
• Prospect daily by phone and email, reactivate dormant accounts, pursue competitor business, and convert inbound inquiries into orders.
• Understand customer applications, recommend suitable equipment, prepare competitive quotes, follow up to close, and identify upsell and repeat-business opportunities.

Manage customers and retail operations

• Assist walk-in customers, demonstrate products, and explain specifications, accessories, and maintenance.
• Process sales, special orders, returns, and payments accurately in ERP/POS systems; maintain an organized sales counter and accurate pricing and stock information.
• Coordinate with the warehouse on pickups, deliveries, availability, and back orders.

Manage pipeline and develop the business

• Maintain an active pipeline, forecast accurately, and support dealer/distributor development, OEM opportunities, and sales campaigns.
• Monitor customer feedback, market trends, competitors, and pricing to inform sales, product, and marketing decisions.

Collaborate and lead

• Coordinate with purchasing, warehouse, and service teams on lead times, warranty issues, and after-sales support.
• As the team grows, coach and lead 1–2 inside sales/customer service representatives.
• Visit key accounts and attend trade shows a few times per year, as required.

Required Qualifications

• Accredited bachelor’s degree, or an accredited high school diploma/GED plus four years of relevant work or military technical experience.
• At least 3 years of equipment, MRO, or industrial sales experience (inside, outside, or counter), with a record of meeting or exceeding quota.
• Experience managing a territory or book of business and the full sales cycle, from prospecting through closing.
• Comfortable serving walk-in customers and processing retail/counter transactions.
• Able to interpret technical specifications and explain them clearly.
• Strong phone, in-person, and email communication; organized and detail-oriented.
• Proficiency with CRM, ERP, point-of-sale systems, and Microsoft Office.

Preferred Qualifications

• Experience with pressure washers, misting systems, pumps, motors, engines, or compressors.
• Bilingual in English and Spanish.
• Equipment, hardware, industrial-supply retail, or showroom experience.
• Experience mentoring, training, or leading others.

Work Environment and Physical Requirements

• Full-time, in-person position in Phoenix, AZ; reliable and safe commuting, consistent attendance, and punctuality are required.
• Ability to safely lift and move items weighing up to 50 lbs and stand, walk, bend, reach, and occasionally handle equipment during inspections, troubleshooting, returns, and warranty evaluations.

What We Offer

Competitive compensation based on experience, health benefits, 401(k), and paid vacation.

How to Apply

• Submit your resume and a brief description of your relevant sales experience.