Security Officer

Job Summary Responsible for protecting Tribal Assets and providing a safe and secure environment for the guests and team members. Patrols the Casino floors; warns violators of rule infractions and apprehends or expels persons engaging in suspicious or criminal acts. Assists in conducting preliminary investigations, prepares written reports, networks with the local public safety agencies, handles medical calls, and escorts money transfers. Job Description Provides a safe and secure environment for guests and team members while patrolling the casino floors. Warns violators of rule infractions, such as loitering or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts. Makes arrests as necessary. All apprehensions are turned over to law enforcement and written reports are prepared. Inspects equipment and machinery to ascertain whether it has been tampered with. Watches for and reports irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked. Observes departing personnel to guard against theft of company property. Controls entrance and access to secured and restricted areas to authorize personnel. Checks identification of patrons for age requirement for gaming and alcohol purchase; ensures badges are issues for vendors and contractors; and team member has proper identification badges; and issues temporary badges as needed. Prepares reports on incidents, such as property damage, unusual occurrences, criminal activities, suspicious circumstances, medical incidents, and machine or equipment malfunctions. Assists in conducting preliminary investigations such as interviewing victims, witnesses, and suspects as requested. Assists local public safety agencies as requested. Reports and documents violations of regulatory functions such as Tribal Gaming Ordinance, GCR, Tribal Resolutions, Tribal Ordinances, and/or instructions, NIGC, MIC's, Policies and Procedures, and criminal violations as defined in the California Penal Code. Escorts, protects, and secures monies during all transfers on and off Casino grounds, including fills on table games, table and machine box pulls. Responds to emergency alarms associated with fire, presence of unauthorized persons, and/or critical incidences. Calls the Communication Center, notifies proper authorities, secures and controls all tribal assets, and permits authorized persons to enter property. Responds and resolves guest inquiries in a timely manner. Performs First Aid, CPR and AED as needed, if trained. Ensures that a clean, safe, hazard-free work environment is maintained. Adheres to all company and department policies, procedures, and standard operating guidelines. Performs other duties as assigned. Does not provide supervision to other team members. Requirements High school diploma or general education degree (GED). Possess a valid Guard Card (or obtains with 90 days of being hired). Possess certification in First Aid, CPR, or AED (or obtains with 90 days of being hired). California Responsible Beverage Service Training required upon hire. Must be age 21 years of age or older. 1 to 2 years of military service, security, and/or law enforcement experience preferred. Must have the ability to communicate clearly, effectively, and professionally in the English language, including the ability to write reports that can be understood by the CEO, COO, General Manager, Tribal Council, legal staff, court officers, and law enforcement. Must have a high degree of common sense. Basic computer skills (Microsoft Office). Ability to type 20 wpm (a skills test is required). Good leadership skills. Basic mathematical skills, such as the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to think quickly in an emergency. Ability to resolve problems as they arise and handle situations without supervision. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or team members of organization. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables. Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude. Ability to multitask and work well under stress. Must be a self-starter and able to adjust to change. Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates. Hiring Preference The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring. Company Culture and Overview 85% of our Management Team have been promoted from within On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas 40% of our Team Members have worked for us for more than 5 years and 23% for more than 10 years San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Venue Features and Amenities Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience. Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game —24 hours a day! Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities. A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice rink. The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel! Benefits 401(k) with company match Medical, Dental, Vision Benefits with employer contribution Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!) Accident, Critical Illness & Disability Insurance Available Employee Assistance Program Bonus Eligibility for all Team Members$5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment) Unlimited Chiropractor Benefit with $10 co-pay Gym Membership Reimbursement Viejas Pit Stop Fuel Discount Benefits vary for PT and FT employment #J-18808-Ljbffr Viejas