Car Wash Attendant

Job Description

Job Description

Car Wash Attendant Job Description

• Deliver above and beyond customer service.
• Present and explain each of the membership packages and the benefits of unlimited memberships.
• Safely guide guests through the wash tunnel.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Ensure facilities are always clean and presentable.
Duties and Responsibilities:
• Customer Service:
• Providing quality customer service to every customer.
• Greeting customers with a positive attitude and treating them with respect.
• Addressing any customer concerns promptly with the assistance of the Manager or Assistant Manager.
• Knowledge of all services, promotions, memberships, and packages offered
• Handling customer payments
• Sales:
• Upselling additional services
• Informing and encouraging customers to participate in promotions, car wash packages and memberships
• Signing customers up for emails
• Washing Vehicles:
• Carry out visual inspections of the vehicle to confirm their conduction before proceeding with the wash.
• Apply various Pre or Post treatments as needed
• Maintain consistent wash speed to avoid service delays.
• Use proper techniques throughout the wash and dry process.
• Direct customers through each step of the process
• Maintaining Car Wash Facility
• Keep all working areas clean and organized
• Report any equipment malfunctions or safety hazards
• Restock cleaning supplies and inform management when more supplies need to be ordered.
• Check and maintain vacuums and trash cans
Qualifications:
• Excellent interpersonal and communication skills.
• Prior experience in customer service, automotive, or related fields is a plus.
• Flexibility to work varying shifts, including weekends and holidays as needed
• Ability to stand for extended periods, lift 30 pounds, and perform repetitive physical tasks such as bending, squatting, and reaching.
• Ability to work independently and as part of a team
• Positive attitude
• High school diploma or equivalent preferred, however not required
Compensation:

Total Compensation range for this position is 13/hr. + commission, based on experience.

AquaShine Express Car Wash is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.