REGISTERED NURSE CASE MANAGER

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. REGISTERED NURSE CASE MANAGER Job Location: Division of Developmental Disabilities – Specialty District Serving Districts Central, East, and West – 4000 North Central Avenue, Phoenix, AZ 85012 Posting Details: Salary: $81,000- $85,000; Grade: 22; Closing Date: July 26, 2026 Job Summary Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. For more information visit des.az.gov. The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Registered Nurse Case Manager in the Specialty District. DDD provides individuals with developmental disabilities and their families with services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision‑making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor. Job Duties Convene and facilitate in‑person, multi‑disciplinary Person‑Centered Service Plan (PCSP) meetings to determine and identify services. Coordinate and monitor member long‑term care, physical and behavioral health services. Responsibilities include vendor calls for long‑term care services, CRS referrals, specialized transportation, discharge, specialty care, arranging for medical equipment, and coordinating skilled nursing or home health services. Complete additional documentation pertaining to care coordination of physical and behavioral health needs of Division members. Attend staffing and discharge planning meetings and meet with health plan and health care professionals to network to provide continuity of care for members. Conduct assessment of member’s physical, behavioral, and long‑term care needs to develop comprehensive care plans for prevention, outcome improvement, decreased risk status, and increased self‑care opportunities. The assessment includes Social Determinants of Health; social and economic factors, natural and built environments, and policies and programs. Write comprehensive progress notes and maintain case records. Conduct on‑site visits to member/family homes, schools, and program sites to discuss member’s progress, needs, and develop relationships. Become familiar with family dynamics, needs, and supports and make appropriate referrals to community agencies. Provide oversight relating to services the member receives and report quality of care concerns promptly per DDD’s policies and procedures. Assist with members/families in crisis. Assess nutritional status and needs of member and make referral to RBHA, dietician, primary care physician, or health plan, as appropriate. Assist in assigned areas to complete audits/fact‑finding reviews; monitor and complete cost‑effective studies on assigned members. Prepare a variety of reports including a Licensed Health Aid Hourly Nursing Assessment Tool. Knowledge, Skills & Abilities (KSAs) Knowledge in: Managed Care, Medicaid and Medicare concepts Case management concepts, principles, and strategies Nursing theories and practices related to individuals with developmental disabilities and behavioral health conditions Interdisciplinary team planning processes Person‑centered planning strategies Skills in: Case management (interviewing, advocacy, collaboration) Comprehensive nursing assessment and needs analysis Building consensus, continuous quality improvement, and financial accountability Critical interviewing techniques Developing, analyzing, and implementing health treatment plans Abilities: Work with other physicians and health professionals Work with the legal system Observe and assess health status and needs of individuals with developmental disabilities and behavioral health conditions Prioritize and multi‑task to manage workload and meet timelines Interpret and apply DDD policies and procedures Selective Preference(s) BSN from an accredited college or university. Two years of experience working as a registered nurse in behavioral health, home care, hospice or long‑term care (highly desirable). Knowledge of the current Medicaid and Behavioral Health service delivery system is a plus. Pre‑Employment Requirements Possession of a current license to practice as a registered nurse in the State of Arizona at time of appointment. Any employee operating a motor vehicle on state business must possess and retain a current, valid class‑appropriate driver’s license, complete all required training, and successfully pass all necessary driver‑license record checks. Employees who drive on state business must maintain acceptable driving records and complete required driver training. Employees who operate a personally owned vehicle on state business must maintain the statutorily required liability insurance. Valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41‑1968 for work with children and vulnerable adults. Search of the Department of Child Safety Central Registry and the Adult Protective Services Registry. Pass background and reference check; employment is contingent upon completion of the above‑mentioned process and the agency’s ability to reasonably accommodate any restrictions. All newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify). Benefits Affordable medical, dental, life, and short‑term disability insurance plans Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans 10 paid holidays per year Paid vacation and sick time Paid parental leave – up to 12 weeks per year paid leave for newborn or newly‑placed foster/adopted child Deferred compensation plan Wellness plans Tuition reimbursement Stipend opportunities Infant at Work Program Rideshare and public transit subsidy Career advancement and employee development opportunities For more information about the paid parental leave program visit the benefits page. For a complete list of benefits provided by the State of Arizona, please visit the benefits page. Retirement State employees are required to participate in the Arizona State Retirement System (ASRS). The ASRS defined benefit plan provides for life‑long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program. Contact Us For questions about this career opportunity, please contact Kari Nagler at View phone number on click.appcast.io or View email address on click.appcast.io. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting View phone number on click.appcast.io. Requests should be made as early as possible to allow time to arrange the accommodation. #J-18808-Ljbffr