Principal Product Manager, Microsoft Clarity

Today Microsoft Clarity helps businesses understand what people do on their sites. The next chapter helps those same businesses understand how they show up when customers copilots and agents search reason cite recommend and act across the AI web.

We are looking for a Principal Product Manager to lead Clarity Commercialization with a focus on AI Visibility enterprise readiness pricing and packaging and the product capabilities needed to turn Clarity into a scaled business. This person will define how Clarity moves from broad product-led adoption into paid customer value including the analytics workflows permissions APIs reporting onboarding and GTM motions needed by enterprises agencies sellers and customer success teams.

This is a role for a product leader who understands analytics products commercial product strategy and the messy reality of building in a new market. The work sits at the intersection of web analytics AI analytics GEO/AI discoverability pricing enterprise SaaS Microsoft Advertising and customer-facing GTM. The right person will make Clarity more valuable for customers and more commercially meaningful for Microsoft.

Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

AI Experiences employees who live within a 50- mile commute of a designated Microsoft Hub in the U.S. are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

• Define and lead the product strategy for Clarity Commercialization including paid customer scenarios pricing and packaging inputs enterprise readiness GTM needs and measurable business outcomes.

• Translate customer agency seller and partner feedback into clear product requirements for enterprise customers account hierarchies agency models permissions privacy-safe sharing onboarding and support readiness.

• Define the product capabilities needed for potential paid offerings including premium analytics premium compute-backed features reporting APIs MCP or agent integrations customer administration and durable value measurement.

• Partner with engineering data science design marketing sales customer success finance and business planning to move from strategy to shipped product launch plans adoption targets and commercial outcomes.

• Build the connection between product usage and business value including activation retention paid conversion revenue attribution Microsoft Advertising value and customer ROI.

• Use data experimentation customer conversations competitive signals and field feedback to prioritize the highest-value commercialization bets and stop work that does not create customer or business value.

• Create clear executive and cross-functional alignment on Claritys commercial roadmap including what is free what is paid what is enterprise-only and what must be built before the product can scale through sellers and partners.

• Help Clarity become the trusted analytics layer for the AI economy: where businesses understand human behavior AI-mediated discovery agent activity and the actions that drive growth.

• Model Microsoft culture through customer obsession high accountability direct communication inclusive collaboration and a willingness to work through ambiguity without hiding behind process.

Required Qualifications:

• Bachelors Degree AND 10 years experience in product/service/program management or software development
  • OR equivalent experience.

Preferred Qualifications:

• Bachelors Degree AND 15 years experience in product/service/program management or software development
  • OR equivalent experience.
• Experience commercializing SaaS analytics advertising marketing technology or enterprise platform products.
• Experience with pricing packaging GTM strategy paid product adoption or monetization models for digital products.
• Experience building analytics products AI analytics web analytics experimentation attribution measurement or customer insight tools.
• Experience defining product requirements for paying customers including enterprise workflows admin controls access models reporting onboarding support and customer success needs.
• Experience working across engineering design data science sales marketing finance business planning and senior leadership.
• Experience communicating with audiences at all levels and disciplines written and verbal communication with the ability to make ambiguous product and business tradeoffs clear.
• Experience with AI search GEO SEO LLM visibility content discovery citations knowledge retrieval or agentic product experiences.
• Experience with web analytics or product analytics tools such as Clarity Google Analytics Adobe Analytics Amplitude Mixpanel Pendo FullStory or similar products.
• Experience building enterprise SaaS products with RBAC account hierarchy multi-tenant controls compliance privacy and admin workflows.
• Experience with advertising marketing technology agency workflows Microsoft Advertising or customer acquisition products.
• Experience with API strategy partner integrations data exports MCP-style integrations or products that become part of a customers operating workflow.
• Experience taking a free or product-led growth product into paid tiers enterprise packaging or sales-led adoption.
• Strong customer empathy for marketers growth teams agencies ecommerce teams publishers and enterprise digital teams.
• Ability to operate like a business owner: product strategy customer value GTM economics execution and organizational alignment.

Product Management IC6 - The typical base pay range for this role across the U.S. is USD $165600 - $296400 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $220800 - $331200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

IC