Front Desk Supervisor
Tharaldson Hospitality
Front Desk Supervisor Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Front Desk Supervisor! What We Offer:
- Career advancement opportunities
- Employee discounts
- Competitive pay
- Daily Pay
- Flexible work schedule
- Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)* Based on Employment Status
- Paid vacation
- Career advancement opportunities
- Employee discounts
- Competitive pay
- Daily Pay
- Flexible work schedule
- Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
- Paid vacation
- Performs functions of Guest Service Agent as scheduled by Management
- Provides training, including safety training, to front office staff as directed by Management
- Assists in the selection of Guest Service Agents
- Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing
- Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards
- Corresponds with group and travel agents to answer special requests for rooms and rates
- Assists with sales and marketing efforts as directed
- Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures
- Answers inquiries pertaining to hotel policies and services
- Performs functions of the General Manager in their absence
- Assists General Manager in conducting staff meetings
- All other duties as assigned
- 0 - 1+ year of customer service experience
- Passionate about hospitality and creating an exceptional guest experience.
- Ability to handle confidential information, including guest records, with a high degree of integrity.
- Ability to answer and route calls as appropriate; takes guest messages with accuracy.
- One-year certificate from college or technical school; or 6 months to 1 year related experience and/or training; or equivalent combination or education and experience
- Open Availability
Vacancy posted 3 days ago
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