Coordinator II -Shipping

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

What we are looking for:

The primary responsibility of this position is to coordinate the loading and unloading of finished cases onto trailers for customer delivery or movement between Hillphoenix facilities as needed.


Essential Competencies:

• Coordinates with third party vendors and internal vendors the shipment of finished goods to customer sites.
• Handles all shipping paperwork to ensure all shipments are delivered to their destination within set parameters.
• Enters all shipment/freight information in the computer for tracking purposes.
• Completes required international paperwork for shipment.
• Works with the internal team when customer issues and/or returned product is sent back due to damages, etc.
• Directs loading team to load and unload based on shipping schedule and shipment demands
• Has working knowledge of inventory to determine where material is and make necessary communication to the appropriate teams.
• Communicates with over the road drivers
• Willing to help the team in other areas
• Must be proficient in all Microsoft Office Suite programs; MS Word, Excel, PowerPoint and Outlook.
• Working knowledge of company ERP systems, such as AS400 or SAP
• Performs other related duties and assignments as required.
• Other duties as assigned

Minimum Quantifiable Competencies:

• High School Diploma/GED
• 2+ years of relevant work experience
• Proficient in Microsoft Office Suite/Teams
• Ability to lift 50 pounds plus bending, twisting or lifting from awkward positions or in tight spaces, must be able to push and pull cases in excess of 200lbs to 800lbs repetitiously.

Preferred Competencies:

• Willingness to go above and beyond for the customer to ensure a premium experience.
• Ability to multi-task in a fast paced environment.
• Sound understanding of commercial enterprise, freight transportations, and bill of ladings.
• Experience with AS400.
• Previous experience working with freight carriers.
• Experience communicating with cross functions and vendors.
• Familiar with basic accounting
• While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear.
• The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to sit, stoop, and/or kneel.

Strengths needed for this role:

• Ability to lift 50 pounds plus bending, twisting or lifting from awkward positions or in tight spaces, must be able to push and pull cases in excess of 200lbs to 800lbs repetitiously.
• While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear.
• The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to sit, stoop, and/or kneel.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.


Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact View email address on click.appcast.io for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Job Function : Manufacturing & Operations