Bridal Sales Associate [FT & PT Available]

Bridal Sales Associate

The Sales Associate is responsible for delivering an exceptional, personalized shopping experience to each Bride-to-Be, ensuring they feel confident, celebrated, and supported throughout the process. This role requires excellent customer service, strong sales skills, and sharp attention to detail. Team Members must be self-motivated and confident, with a passion for creating memorable experiences and upholding the Luxe Brands standard of excellence.

Ohio Bridal Outlet is an off-the-rack bridal company within Luxe Brands and offers brides a designer gown at a heavily discounted price. We pride ourselves in providing the best and final possible discount on a wedding gown in a brick-and-mortar setting with knowledgeable and friendly staff.

Our Core Values

• Respectful: Foster respect and a friendly nature towards co-workers and clients.
• Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
• Trustworthy: Be an open and honest individual to our clients and team members - this helps drive sales and camaraderie.
• Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.
• Positive and Energetic: Maintains a positive attitude regardless of circumstances.
• Values Communication: Effectively interacts with clients and co-workers to reach a common goal.

At Luxe Brands, we know bridal retail is a unique and rewarding niche - and so are our hours. Unlike traditional retail, we don't require early mornings or late nights, and we're proud to be closed on major holidays - giving you time to recharge while big-box stores stay open.

Hourly Compensation

• $17/hour, plus gratuity
• Total potential earnings: Up to $20-$22/hour

Employee Benefits

• Birthdays Paid Time Off!
• 401(k)
• 401(k) Matching
• Employee Assistance Program
• Employee Discount
• Nectar Reward Subscription
• Calm Subscription
• Paid Training
• Travel Reimbursement
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• Short Term Disability

Key Success Indicators for This Role

• A "we over me" mindset, fostering teamwork and collaboration.
• Self-motivation and goal orientation, paired with a dedication to delivering exceptional customer experiences.
• The ability to work independently while thriving in a collaborative team environment.
• Strong organizational and multitasking skills, ensuring efficiency and productivity.
• A polished, professional, and trendy appearance that embodies the brand's image.
• Confidence, self-awareness, and assuredness in decision-making and interactions.
• A willingness to learn and grow in the bridal industry, with a passion for ongoing training and development.
• Warmth, professionalism, and meticulous attention to detail in providing exceptional client service.
• The ability to confidently convey knowledge about designers, garment fit, construction details, and alterations.
• Enthusiasm for empowering and motivating others (#hypesquad energy!).
• A commitment to upholding and promoting brand standards.
• Outstanding written and verbal communication skills.
• Exceptional attention to detail and the ability to recognize and seize opportunities.
• Strong organizational and planning skills, coupled with a proactive, problem-solving mindset.
• Excellent time management and reliability, demonstrating punctuality and dependability.
• Flexibility to adapt and prioritize tasks based on business demands.

Key Responsibilities

• Provide an exceptional and personalized shopping experience, guiding brides in selecting their dream gown and accessories.
• Maintain a thorough understanding of designers, collections, fabrics, fits, and alterations to confidently assist clients.
• Work collaboratively with team members to support and maintain a positive work environment.
• Assist with maintaining the store's visual presentation, ensuring displays are appealing and align with brand standards.
• Handle handwritten documents, phone calls, emails, and other correspondences to help our brides!
• Be confident in working independently, as there may be times when you are the sole staff member in the store.
• Address challenges with professionalism, providing solutions that enhance the brides experience.
• Handle transactions, process orders, and assist with inventory management as needed.
• Represent the brand with professionalism, passion, and enthusiasm in all interactions.
• Additional responsibilities and tasks as needed to support the team and business operations.

Requirements

Required Qualifications

• Full-shift availability on Saturdays and Sundays
• Must be 18 years of age or older.
• 1+ year of customer service and sales experience, preferably in retail or soft-lines
• Proficient in reading, writing, and verbal English to effectively interact with clients and team members
• Ability to lift up to 35 lbs and stand for extended periods
• Proficiency in POS systems and Microsoft Office
• Must have reliable transportation and the ability to report to the office by scheduled shifts

Preferred Experience

• Knowledge of Google Drive.
• Experience with Apple products and macOS systems.
• Demonstrated success in achieving or exceeding weekly and monthly goals.

Luxe Bridal is an equal opportunity employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.