HSSP Program Manager - SPA 4

HSSP Program ManagerReports to: DirectorProgram: 1303-FSPDepartment: Mental Health - HSSPLocation: SPA 4: HSSP SitesThe Lodge (LAMP Lodge): 656-660 Stanford Ave., Los Angeles, CA 90021Sixth Street Apartments (6th Street Place): 401 E. 6th Street, Los Angeles, CA 90014401 E 7th Apartments: 401 E 7th Street, Los Angeles, CA 90014649 Loft Apartments: 649 Wall Street, Los Angeles, CA 90014Flower Apartments: 1411 Flower Street, Los Angeles, CA 90015La Guadalupe Apartments: 1800 E. 1st Street, Los Angeles, CA 90033Brine Apartments: 3016 N. Main Street, Los Angeles, CA 90031Setting: Not 100% OnsiteSchedule: Monday - Friday, 8:00am - 4:30pmStatus: Full-time/Exempt/ManagementBenefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.Openings: 1Job Description Summary: The Program Manager, Housing Support Services Program (HSSP) will oversee a portion of the HSSP for adults residing in downtown Los Angeles. HSSP is a specialized program that provides comprehensive and intensive field-based community mental health services designed to meet the unique needs of individuals in Permanent Supportive Housing (PSH) who are formerly homeless and have a Severe Mental Illness (SMI) or Serious Emotional Disturbance (SED). The Program Manager will monitor and ensure the team of clinicians provides high-quality services that meet or exceed required contract, funder, and agency standards. The Program Manager will provide administrative and clinical supervision for direct practice clinicians, if applicable. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.Job Description Essential Duties and Responsibilities:In collaboration with the Leadership team of HSSP, monitor all administrative aspects of agency's Department of Mental Health (DMH) contracted HSSP, including billing and contract maximization in compliance with contract goals and outcomes in a timely mannerComplete required reporting to funders as outlined by contract requirementsEnsure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current in agency records and electronic databasesProvide individual and group clinical supervision for clinicians and document according to Board of Behavioral Sciences or Board of Psychology standards, if applicableProvide individual and team supervision, support, and performance evaluations for all assigned staffAssist in recruitment, selection, training, supervision, and evaluation of direct service staffCollaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contractsEnsure adherence to funding source contract and performance standardsMaintain a current, thorough knowledge of community resources and utilize these to provide services to clientsEffectively represent agency at funding partner or collaborative meetingsMaintain a caseload of up to 10, if applicableProvide Intern training, support, and supervision as neededProvide training and support to peers as neededSupport crisis management needs such as, risk assessments and psychiatric hospitalization applicationsAssist in crisis interventions as needed, including participating in on call rotation calendar for overnight and weekend After Hours Emergency Line.Job Description Qualifications:Master's degree in Social Work, Psychology, or a related field of study from an accredited university.Valid registration or licensure with the California Board of Behavioral Sciences.Current, valid California Driver's with an acceptable driving record and reliable vehicleAble to transport members in your personal vehicleOutstanding clinical review skillsStrong training, project management, and team-building skillsAble to behave with sensitivity, tact, politeness and responsiveness with staff and clientsDetail oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skillsKnowledge of trauma informed services, housing first and harm reduction methodologies.Experience providing administrative and clinical supervisionExperience working with people living with mental illness and/or substance abuseContract and quality assurance experienceProficient in Microsoft Word, Outlook, Excel, PowerPoint, and database applicationsJob Description Preferred Qualifications:Clinical Masters degree with BBS registration strongly preferred.DMH experienceField-based provider experiencePsychiatric crisis assessment and response experienceBilingual (Spanish)Job Description Work Environment:Combination of field and office environmentRegularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.On occasion walk or drive to different local sitesWill necessitate working in busy and loud environmentsWill be exposed to elements like cold, heat, dust, noise and odorMay need to bend, stoop, twist, and sit throughout the day