Service Plumber

Job Description

At Best Care Plumbing, Heating and Air, we believe something simple: when you take care of your people, they take care of your customers. That belief is how a family owned Memphis company grew to serve more than 90,000 homeowners, and it’s why we’re busier today than we’ve ever been. Our plumbers aren’t just a number on a dispatch board. We invest in you with paid training, real support from the office, and a leadership team that listens. In return, our team shows up for every customer with the same care and respect they get from us. That’s what keeps our phones ringing, our customers coming back, and our trucks full of work year round.

We’re growing, and we want skilled Service Plumbers who are ready to grow with us. If you’re tired of chasing slow weeks, feeling undervalued, or working somewhere that doesn’t invest in you, come see what it’s like to be part of the Best Care family. We are a sales driven, service focused organization where our Service Plumbers do more than fix issues. They educate homeowners, perform comprehensive system evaluations, and identify opportunities to improve safety, efficiency, and overall home performance. We believe in a value based approach to service. Doing what’s right for the customer naturally drives results, allowing our plumbers to build trust, maximize their earning potential, and grow rewarding careers.

Reasons to Join Best Care:

• Company sponsored health insurance: Medical, Dental, Vision
• Long term and short term disability and life insurance
• Paid time off and paid holidays!
• Company sponsored 401k retirement plan.
• Company provided truck, fuel card, and cell phone with deploy from home!
• Paid ongoing training, including NATE and manufacturer training.
• Career advancement opportunities with a growing company.
• Fun company events for you and your family. Come be part of the Best Care family!

Responsibilities:

• Understand residential plumbing systems in order to accurately troubleshoot and diagnose issues, including water heaters, fixtures, drains, and sewer lines.
• Educate homeowners and provide detailed option sheets with the right products and services.
• Help customers choose the best financing options and maintenance plan memberships.
• Make repairs and properly test for functionality and leaks.
• Understand service criteria and hold yourself accountable for exceeding revenue goals.
• Present yourself as a professional, knowledgeable expert to earn referrals and repeat business.
• Work alongside customer service and dispatch to ensure the overall success of the team.
• Maintain a clean, organized job site and a well inventoried truck.
• Participate actively in all training, morning meetings, and company events.
• Complete invoices, timecards, customer feedback, and option sheets accurately and on time.

Qualifications:

• Three (3)+ years of residential plumbing service experience.
• Knowledge of local plumbing codes and the ability to apply them on the job.
• Proven track record in soldering, fixture installation, leak detection, and repair.
• Commitment to continued education and training.
• Clean, safe driving record.
• Highly organized with exceptional follow through.
• Strong verbal and written communication skills..
• High integrity with strong people skills and the ability to build real connections with customers
• A strong desire to be a better plumber tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.

Ready to grow your career, maximize your earnings, and join a team that truly takes care of its people? Submit your resume today and become part of the Best Care Plumbing, Heating and Air family!

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