Desktop Support Technician

Pomeroy

Duration: 12+ Month Contract (Strong Potential for Conversion) Pay: $23/hour W2 *W2 Only. 3rd party resumes will not be considered* We're hiring a Desktop Support Technician to provide hands‑on technical support for end users in a corporate environment. This is a 12+ month contract with a strong likelihood of converting to a full‑time position. You'll support desktop hardware, software, Windows environments, and end users while delivering excellent customer service. This position is 100% onsite in Rocky Mount, NC 27804 , working Monday-Friday, 8:00 AM-5:00 PM . Responsibilities Provide onsite desktop support for hardware, software, and peripheral issues Install, configure, image, and deploy Windows 10 desktops and laptops using SCCM Troubleshoot Windows 10, Microsoft Office, and Microsoft 365 (O365) issues Perform hardware installations, upgrades, repairs, and preventative maintenance Manage and resolve support tickets while providing excellent customer service Support walk-up kiosk requests and end-user technical issues Assist with vending machine and locker inventory resupply Escalate complex technical issues when needed Lift and transport equipment weighing up to 40 pounds Required Qualifications 3+ years of Desktop Support, Field Support, or IT Support experience Experience supporting Windows 10 environments Strong knowledge of Microsoft Office and Microsoft 365 (O365) Experience imaging and deploying PCs and laptops using SCCM #J-18808-Ljbffr Pomeroy

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Vacancy posted 2 days ago

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